Absolute Clarity

We’re back for season 3 of Absolute Clarity featuring new guests and topics aimed at providing invaluable insight into the business travel industry. Brought to you by our host, Kyle Daniels, nothing is off limits on the number one travel management podcast!

After a long hiatus, we’re back with a bang as we invite Rami El-Dahshan, Head of TMC sales at Virgin Atlantic, and Jane Harrington, Group HR director at Clarity to the studio to get the inside scoop on employee wellbeing and hidden disabilities at their respective companies.

From making people cry at interviews to Jane’s strong opinions on pets in the office, we go behind the scenes of the interview process at Clarity and Virgin Atlantic, before learning about Virgin’s hidden disabilities scheme and why they’re putting the needs of the customer first.

We then debut a new final segment as we ask our guests for their most game changing piece of advice before answering questions sent in from the audience.

Today’s episode is brought to you by Jurys Inn and Leonardo Hotels, for more information please visit www.leonardohotels.co.uk

For more information about the assistance that Virgin Atlantic offers, please visit https://flywith.virginatlantic.com/gb/en/prepare-to-fly/mobility-medical-assistance.html

Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity

You can also email your comments, questions and concerns to [email protected]

Please like, share, rate and subscribe to us using your podcast player of choice.

It’s National Apprenticeship Week and what better way to celebrate than with a cheeky bonus episode of Absolute Clarity!

We’ve invited four guests into the studio to tell us all about apprenticeships at Clarity and why we’ve invested so much into the future of our people.

Joining our host, Kyle Daniels, in the studio today are; Nicky Duffy, National Operations Manager, Neil Wainwright-Farrar, Learning and Development Manager and two Junior Business Travel Consultants in Sydney Howard and Josh Smith, both awards nominated apprentices who have excelled at Clarity over the years.

From pay to performance, we go behind the scenes of Clarity’s apprenticeship programme, sharing stories and life lessons aimed at informing the next generation of apprentices.

We then debut a new final segment fit for future career planning, you don’t want to miss it!

Today’s episode is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds

Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind #NAW2019

You can also email your comments, questions and concerns to [email protected]

Please like, share, rate and subscribe to us using your podcast player of choice.

What happens when you combine two travel management companies who couldn’t be more different? How do you integrate staff, systems and cultures to ensure a smooth transition? And why should you use that TMC going forward?

We answer all that and more in the season finale of Absolute Clarity season 2!

Today’s episode is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds

On today’s show, Kyle welcomes a couple of familiar faces into the studio, Clarity CEO Pat McDonagh and Director of Sales and Account Management Paul Casement, to talk about the history of Clarity from the days of Co-op Travel to the Portman Merger.

We discuss the importance of culture when growing an award winning business and why technology is playing such a significant part in 2019 and beyond.

With the stage set, we then ask the hard-hitting question, why does your business need a TMC? We leave behind the standard answers littering tenders worldwide to get to the true benefit businesses can expect when finding a travel management company to partner with.

We then change things up by dropping the first, best and worst travel segment in favour of discovering Pat and Paul’s dream clients. You won’t believe who they pick!

Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind

You can also email your comments, questions and concerns to [email protected]

Please like, share, rate and subscribe to us using your podcast player of choice.

Thank you for joining us on this incredible journey over the past two seasons. Absolute Clarity will be back but, in the meantime, you can always listen to previous episodes in the series or stay tuned for our National Apprenticeship Week bonus episode airing Monday 4th March 2019!

What do Harry Redknapp, Raheem Sterling and Lancashire County Cricket Club have in common? They’re all featured on the latest episode of the number one travel management podcast, Absolute Clarity!

Today’s episode is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds

On today’s show, Kyle welcomes Fraser Thompson, Dionne Bentley and Rob Slawson, Head of Thomas Cook Sport to discuss everyone's second favourite transfer window!

Whether booking last minute flights to scout the next big talent, joining a premier league club on their preseason tour of the United States, or another club swooping in on that star transfer target mid flight, there’s never a dull moment for Thomas Cook Sport and Clarity Sports.

We go behind the scenes on what it’s like to meet your heroes, why the media often gets it wrong and which sporting stars clean up after themselves!

We also hear our guests first, best and worst travel scenarios in our popular final segment.

Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind #ThomasCookSport

You can also email your comments, questions and concerns to [email protected]

Please like, share, rate and subscribe to us using your podcast player of choice.

What do the Queen, Ed Sheeran and finding Nemo have in common? They’re all featured on the latest episode of the number one travel management podcast, Absolute Clarity!

Today’s episode is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds

On today’s show, Kyle welcomes Paul Casement, Claire Conboy and Steve Rowe to the studio to give us the lowdown on Clarity Events.

Whether they’re planning a conference for 3,000, ensuring one of Britain’s favourite bands are silky smooth before a performance or putting on a festival worthy of the queen, our guests are experts in making sure the show goes on. We get a behind the scenes look at the rollercoaster world of event planning and why you shouldn’t judge a popstar by their appearance!

We also bring back the popular first, best and worst travel segment to discover whose nickname is Nemo, why electrics and water don’t mix and the dangers of watching football in Russia! You don’t want to miss this!

Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind #ClarityEvents

You can also email your comments, questions and concerns to [email protected]

Please like, share, rate and subscribe to us using your podcast player of choice.

What do Brexit, NDC and Northern Rail have in common? They’re all things that will change the travel landscape in 2019.

Welcome to episode 11 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts!

Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds

We’re back! After a holiday hiatus, Kyle is joined in the studio by a trio of Clarity directors including CEO Pat McDonagh, Commercial Director Sue Chapman and Operations Director Steve Riley to discuss the hot travel topics of 2019.

From the fallout of Brexit to the emergence of NDC adoption, the travel landscape will be forever changed in 2019, but will it be for the better? Our guests give their opinion on the biggest stories and how Clarity are adapting to the changes with a plethora of new products aimed at improving the customer experience.

We then find out what changes our guests are most looking forward to in 2019.

Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind

You can also email your comments, questions and concerns to [email protected]

Please like, share, rate and subscribe to us using your podcast player of choice.

Welcome to episode 10 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts!

Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds

It's the final episode of 2018 and we wanted to do something special! Instead, we invited Clarity's CEO Pat McDonagh, personal trainer and former Emirates cabin crew member, Ben Westhead, and National Operations Manager at Clarity, Nicky Duffy on to the show to make Kyle feel bad by talking about health and fitness!

From running in Hyde Park to breaking sinks doing press ups in a hotel room, today's guests discuss their top tips for staying fit and healthy while travelling.

We also get the inside track and the best way to butter up cabin crews for a cheeky upgrade and why you shouldn't try and get one over on an air steward!

We then find out the final first, best and worst travel scenarios for 2018 from Nicky and Ben.

Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind

You can also email your comments, questions and concerns to [email protected]

From all of us here at Absolute Clarity, we hope you have a merry Christmas and a happy new year and we'll see you in January 2019!

Welcome to episode 9 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts!

Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds

In this episode, we welcome Lisa Occleshaw and Darryl McGarvey from SAP Concur into the studio to talk about expenses and why so many people are failing to claim back what is rightfully theirs!

Lisa and Darryl guides us through their time at SAP Concur and why they believe they have the best expenses tool in the business. We also hear some horror stories from companies who are getting it wrong when it comes to expense policies and why men claim more than women!

We also discuss the recent study from Barclays which shows that employees are losing £962 million a year in unclaimed expenses.

All this and the first, worst and best travel scenarios.

For more information about SAP Concur please visit www.concur.com or find them across most social media platforms.

Don’t forget you can join the conversation on twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind

You can also email your comments, questions and concerns to [email protected]

We’ll see you in two weeks for the final show of the year!

Welcome to episode 8 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts!

Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds

In this episode, we welcome AirSwift's procurement manager, James Lloyd, and Clarity's maestro of data and MI, Darren Williams on to the show to discuss the benefits of using a travel management company and why cutting costs doesn't always equal savings.

Following their recent implementation of a travel management company, AirSwift are still finding their feet when it comes to weighing up the costs of business travel. Darren, James and Kyle get into the importance of data when planning your travel programme and why Clarity's new Go2Insight tool is making big waves in the industry.

All this and the first, worst and best travel scenarios.

For more information about AirSwift please visit www.airswift.com or find them across most social media platforms.

Don’t forget you can join the conversation on twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind

You can also email your comments, questions and concerns to [email protected]

We’ll see you in two weeks!

It’s that time again, welcome to episode 7 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts!

Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - https://www.claritybusinesstravel.com/hearts-and-minds

In this episode, we welcome Jane Harrington and Steve Riley, the respective directors of HR and operations at Clarity alongside founding manager at recruitment consultancy firm Marmion Recruitment, Mohsin Hanif into the studio to discover how to get the best performance out of your staff.

From managing workload, offering flexible working and prioritising mental health, we look at the changing landscape of the workplace and how employers can gain valuable buy in from their employees.

And that’s not all, we also discuss the recent upheavals for Northern Trains and just how far is too far when it comes to the daily commute. We also find out what our guests think about pets in the workplace.

All this and the first, worst and best travel scenarios.

For more information about Marmion please visit www.marmionrecruitment.co.uk or find them across most social media platforms.

Don’t forget you can join the conversation on twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind

You can also email your comments, questions and concerns to [email protected]

We’ll see you next week!