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Accenture report finds less than half of Irish executives plan full employee access to generative AI, despite recognising its transformative potential
Less than half (48%) of Irish executives will make Generative AI (gen AI) tools fully accessible to employees over the next three years. This is despite 94% of them expecting to see the nature of their employees' work change to become more innovative on account of gen AI - within the same time frame.
This is according to Accenture's latest Technology Vision Report for 2025, now in its 25th year, with findings pointing to a disconnect between Irish executives' expectations for gen AI and their plans for employee access to these tools.
Accenture's Technology Vision report for 2025 - AI: A Declaration of Autonomy - Is trust the limit of AI's limitless possibilities? - run across 21 industries and 28 countries, highlights a gap between AI accessibility and expected impact. Trust emerges as a critical factor in AI adoption, with over eight in 10 (82%) of Irish executives stating that prioritising a trust strategy is essential for successfully integrating AI into their businesses. Furthermore, 84% compared to 77% globally, believe that AI's full potential cannot be realised without a foundation of trust.
Irish executives are also placing significant emphasis on employee buy-in as a vital component of AI adoption. 82% recognise the importance of communicating their AI strategy to employees to build trust with a further 80% of executives also believing that their organisations must proactively build trust between personified AI and their customers - if customers are to buy in to the use of gen AI. This perspective is more pronounced in Ireland than globally, where only 75% of executives prioritise employee engagement in AI adoption, compared to 83% in Ireland.
The report further highlights some discrepancies in expectations around AI adoption. While 40% of global executives expect a significant rise in AI agent usage within three years, only 33% of Irish executives share this view. However, the importance of AI personalisation is well recognised, with 95% of Irish executives stating that establishing or maintaining a consistent personality will be crucial for customer-facing AI agents.
Additionally, 83% acknowledge the challenge of chatbots all sounding the same is creating differentiation challenges for organisations like theirs, compared to 80% globally - highlighting a need for Irish businesses to develop unique and engaging AI personas that resonate with their audience.
Austin Boyle, Head of Technology at Accenture in Ireland commented: "As we mark the 25th year of our Technology Vision report, the message is clear: without trust, businesses cannot fully harness the potential of Generative AI. While awareness of gen AI's capabilities has grown significantly, the next step is bridging the trust gap - ensuring AI's performance and outcomes are systematically validated so that both businesses and society as a whole can unlock its vast possibilities.
"For Irish businesses, this means prioritising transparent communication and actively involving employees in the AI adoption process. By building trust and ensuring that employees understand and support the AI strategy, organisations can create a more engaged and motivated workforce, leading to successful AI implementation and long-term business growth."
See more stories here.
More about Irish Tech News
Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too.
You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news
If you'd like to be featured in an upcoming Podcast email us at [email protected] now to discuss.
Irish Tech News have a range of services available to help promote your business. Why not drop us a line at [email protected] now to find out more about how we can help you reach our audience.
You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.
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By Irish Tech News
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Less than half (48%) of Irish executives will make Generative AI (gen AI) tools fully accessible to employees over the next three years. This is despite 94% of them expecting to see the nature of their employees' work change to become more innovative on account of gen AI - within the same time frame.
This is according to Accenture's latest Technology Vision Report for 2025, now in its 25th year, with findings pointing to a disconnect between Irish executives' expectations for gen AI and their plans for employee access to these tools.
Accenture's Technology Vision report for 2025 - AI: A Declaration of Autonomy - Is trust the limit of AI's limitless possibilities? - run across 21 industries and 28 countries, highlights a gap between AI accessibility and expected impact. Trust emerges as a critical factor in AI adoption, with over eight in 10 (82%) of Irish executives stating that prioritising a trust strategy is essential for successfully integrating AI into their businesses. Furthermore, 84% compared to 77% globally, believe that AI's full potential cannot be realised without a foundation of trust.
Irish executives are also placing significant emphasis on employee buy-in as a vital component of AI adoption. 82% recognise the importance of communicating their AI strategy to employees to build trust with a further 80% of executives also believing that their organisations must proactively build trust between personified AI and their customers - if customers are to buy in to the use of gen AI. This perspective is more pronounced in Ireland than globally, where only 75% of executives prioritise employee engagement in AI adoption, compared to 83% in Ireland.
The report further highlights some discrepancies in expectations around AI adoption. While 40% of global executives expect a significant rise in AI agent usage within three years, only 33% of Irish executives share this view. However, the importance of AI personalisation is well recognised, with 95% of Irish executives stating that establishing or maintaining a consistent personality will be crucial for customer-facing AI agents.
Additionally, 83% acknowledge the challenge of chatbots all sounding the same is creating differentiation challenges for organisations like theirs, compared to 80% globally - highlighting a need for Irish businesses to develop unique and engaging AI personas that resonate with their audience.
Austin Boyle, Head of Technology at Accenture in Ireland commented: "As we mark the 25th year of our Technology Vision report, the message is clear: without trust, businesses cannot fully harness the potential of Generative AI. While awareness of gen AI's capabilities has grown significantly, the next step is bridging the trust gap - ensuring AI's performance and outcomes are systematically validated so that both businesses and society as a whole can unlock its vast possibilities.
"For Irish businesses, this means prioritising transparent communication and actively involving employees in the AI adoption process. By building trust and ensuring that employees understand and support the AI strategy, organisations can create a more engaged and motivated workforce, leading to successful AI implementation and long-term business growth."
See more stories here.
More about Irish Tech News
Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too.
You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news
If you'd like to be featured in an upcoming Podcast email us at [email protected] now to discuss.
Irish Tech News have a range of services available to help promote your business. Why not drop us a line at [email protected] now to find out more about how we can help you reach our audience.
You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.