Mike Thompson, a Fire Protocol, Academics and Standards Expert with the IAED’s Academics, Research, and Standards Division, discusses protocol accommodations for callers with disabilities, specifically for fire calls. He explains what accommodations exist and the events that prompted them. 

 

For Your Information: 

Learn more about the Fire Priority Dispatch System: https://www.emergencydispatch.org/what-we-do/emergency-priority-dispatch-system/fire-protocol  

Learn more about Proposals for Change: https://www.emergencydispatch.org/what-we-do/proposal-for-change  

Check out the National Fire Protection Association’s resources for people with disabilities: https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Specific-groups-at-risk/People-with-disabilities