In the first of a two-part interview, Lisa talks with Martin Ralfe, Technology Services and Skills Lead for The Guide Dogs for the Blind Association in the UK. Martin discusses the importance of everyday tech for people with visual impairments, the most accessible devices, and the importance of digital inclusion.

Martin's charity: Blind Since Birth

User Needs, Technology Use & Pain Points for People with Sight Loss:

• Smartphone Use
• In the Home
• Travel

Episode Transcript

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Strategy Analytics UX Innovation Practice