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2020 has seen a massive transformation in customer behavior as COVID-19 forced customers to depend on e-commerce marketplaces for their buying needs. Brands have realized this change and have looked to acquire, engage, and retain customers by delivering personalized experiences that keeps them loyal to the brand.
To understand how e-commerce brands are delivering delightful data-driven customer experiences, we caught up with Annabel Nguyen, Growth Marketing Lead at Cho Tot.
Annabel also highlights the following:
Tune in to learn how to engage with and retain your customers by delivering personalized customer experiences at scale!
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2020 has seen a massive transformation in customer behavior as COVID-19 forced customers to depend on e-commerce marketplaces for their buying needs. Brands have realized this change and have looked to acquire, engage, and retain customers by delivering personalized experiences that keeps them loyal to the brand.
To understand how e-commerce brands are delivering delightful data-driven customer experiences, we caught up with Annabel Nguyen, Growth Marketing Lead at Cho Tot.
Annabel also highlights the following:
Tune in to learn how to engage with and retain your customers by delivering personalized customer experiences at scale!