A Middle Tennessee Business Podcast....subscribe/follow/rate/review at www.mmtbp.com

Jason Miller is the owner of Christian Brothers Automotive in Spring Hill. He’s been a fan of the podcast for some time now and I was just able to meet him in the last month! After one conversation, I knew I had to have him on. He and I speak the same language in terms of culture creation and just keeping it real. 

We discuss his transition from medical device sales to the automotive business with an emphasis on culture, transparency, and customer service. Jason recounts his initial challenges, including low customer turnout and poor team morale, and how he transformed the business by focusing on customer experience and team culture. He highlights his expansion plans, including a second location in Gallatin, and the importance of consistent, honest business practices. Jason also shares his approach to handling negative reviews and maintaining a strong online presence, with a current rating of 4.8 out of 5 stars on Google.

Follow Jason:

https://www.cbac.com/spring-hill/about-us/about-our-store/

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****SUBSCRIBE/RATE/FOLLOW the Mostly Middle Tennessee Business Podcast:

www.mmtbp.com

www.instagram.com/mostlymiddletnbusinespodcast

www.instagram.com/jimmccarthyvos

Tiktok: @jimmccarthyvos       

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Shoutout to Matt Wilson for lending his voice to the new intro of MMTBP.

Follow him and his podcast from which I may have borrowed the *mostly* concept:

https://linktr.ee/mamwmw

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****You hear Jim mention it on almost every episode, ME vs. WE and how 2023 will be 1943 all over again….order “PENDULUM:How Past Generations Shape Our Present and Predict Our Future”:

https://a.co/d/7oKK7Ip

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The co-author of Pendulum wrote a myriad of other books and started a non-profit 21st Century Non-Traditional Business School that you should really check out: 

Wizard Academy -  www.wizardacademy.org

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Curious about podcasting? This podcast (and many others) is produced by www.itsyourshow.co

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