Join host Andy Morrison for a look at the skill every leader should pull from their toolbox first – Active Listening.

Active listening is a commitment to using listening as our primary tool for shared understanding. It involves making a conscious decision to listen without interrupting, maintaining eye contact, and focusing on the speaker's words.

 Andy will give you some practical steps you can take to enhance your listening skills, like carrying a notebook to capture important discussions and avoiding unnecessary interruptions.

 About REAL Custom Training

REAL Custom Training is committed to enhancing workplace

performance through focused and practical professional development workshops.

Our approach is built on the belief that adult-learners need and deserve

learning experiences that are Relevant, Engaging, Actionable, and Lasting

(REAL).

 We offer a range of in-person and live-online workshops in

key areas such as Supervisory Skills, Leadership Development, Personal

Productivity, Customer Service Public Speaking, and more. Each workshop is

designed to equip professionals with the tools and insights needed to thrive in

their roles and contribute positively to their teams. With REAL Custom

Training, you're investing in practical skills and strategies for real-world

effectiveness.

 Private group training is available and can be fully

customized to align with organizational goals.

 Learn More About REAL Custom Training

Read about our workshops:

www.realcustomtraining.com

 Contact me to discuss your training and development needs:

Andrew Morrison, MSOM – Owner/Instructional Staff

[email protected]

860.753.3710.

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