Better Workdays

By REAL Custom Training

Better Workdays is a podcast dedicated to helping everyday professionals create better days at work. Whether you’re looking to expand your own skills and knowledge or those of your employees, Better W... more

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FAQs about Better Workdays:

How many episodes does Better Workdays have?

The podcast currently has 57 episodes available.

Better Workdays episodes:

December 22, 2025 Don’t Let All Or Nothing Thinking Stop You From Growing!
This episode is for anyone who struggles – or manages someone who struggles – with All or Nothing Thinking!
Following up on our “Level Up Your New Year’s Resolution” episode, host Andy Morrison is joined by his daughter Haley to take a look at how All or Nothing Thinking can impact our ability to reach our goals.

Andy and Haley both share examples of goals they have for 2026 and break down the wants, needs, and feelings those goals are meant to provide. From there, Andy guides you through the creation of a Growth Journal to help you fulfill those wants, needs, and feelings while you pursue more tangible, larger-scale goals.

About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).

We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.

Private group training is available and can be fully customized to align with organizational goals.

Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com

Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.

Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining

...more
28min
December 03, 2025 Level Up Your New Year’s Resolution
This episode is for anyone who wants to pursue true – and lasting – personal growth!

New Year’s Resolutions are a great start, but true personal and professional growth requires a bit more. In this episode, host Andy Morrison from REAL Custom Training shows you how to use the 5 Whys root-cause-analysis technique to figure out the real problem your New Year’s Resolution is trying to solve. Once you’ve identified the root cause, you’re ready to take an identity-based approach to personal and professional growth in 2026.

About REAL Custom Training

REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).

We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.

Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com

Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.

Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
...more
27min
October 22, 2025 Keeping Your Cool In Customer Service
This episode is for anyone who deals with challenging customers!
Leadership skills like emotional regulation and active listening aren’t just for folks at the top of the org chart – they’re essential skills for any and every employee who interacts with customers.
Customer Experience Specialist and REAL Custom Training instructor Heather Butterworth joins host Andy Morrison for a look at how customer-facing professionals can navigate challenging, emotionally charged situations. Heather provides some great tips that listeners can put into action right away and talks about her 6-hour training program that helps people fully develop the skills necessary for Keeping Your Cool In Customer Service.

About REAL Custom Training

REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).

We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.

Private group training is available and can be fully customized to align with organizational goals.

Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com

Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.

Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining

...more
32min
October 08, 2025 Impostor Syndrome No More! With Allison Rich
This episode is for anyone who’s ever battled impostor syndrome!
Host Andy Morrison is joined by Allison Rich, the Associate Director of TEEG - the Thompson Ecumenical Empowerment Group – a leading non-profit social service agency in Northeastern Connecticut.

As a young leader, Allison shares her own experience with impostor syndrome – the sense of self-doubt that we possess the knowledge or skills required in our professional role – and how to address it in ourselves and others.
Allison also gives the Better Workdays audience wonderful insight into leading others in the nonprofit sector and highlights several ways that TEEG’s people-first approach to managing others can be applied at any company in any industry.

To learn more about TEEG, visit https://teegonline.org/about/

About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).

We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.

Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com

Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.

Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
...more
41min
September 24, 2025 Is Your Team Too Nice?
This episode is for anyone who wants to avoid The Conspiracy of Niceness!
With today’s emphasis on positivity and empathy in leadership, it’s no surprise that many supervisors and managers are suffering the effects of being too nice in the workplace. In this episode, host Andy Morrison helps you understand the need to balance respect, empathy, and results as a leader, and gives you a list of things to keep an eye out for if you want to make sure your team isn’t suffering from being too darn nice.

About REAL Custom Training

REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).

We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.

Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.

Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining

...more
26min
September 10, 2025 Leadership Lessons From Santa's Village
Inspired by his family’s summer vacation, host Andy Morrison presents leadership lessons from Santa’s Village, a Christmas-themed amusement park in Jefferson, New Hampshire.
Andy’s been visiting Santa’s Village for years and is always blown away by the park’s beautiful appearance, smooth operations, and dedication to providing an excellent customer experience. There’s a lot to learn from the way they do things at Santa’s Village – see for yourself by tuning in!

About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).

We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.

Private group training is available and can be fully customized to align with organizational goals.

Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com

Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.

Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
...more
38min
August 27, 2025Do Leadership Workshops Work?
This episode is for anyone considering whether leadership development programs are a worthy investment!
Host Andy Morrison sits down with Jennifer Worden from Foster, LLC to discuss her experience in REAL Custom Training’s leadership development workshops. Hear first-hand from Jennifer about:
What it’s like training alongside people from other companies and industries

What it means to work for an organization that values employee development

How developing a growth mindset helped her manage big changes in the workplace
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service, Public Speaking, and more. Each program is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams.
Private group training is also available and can be fully customized to align with organizational goals.
Learn More
Workshops: www.realcustomtraining.com
Contact: Andrew Morrison, MSOM – Owner/Instructional Staff
📧 [email protected] | 📞 860.753.3710
Follow for live event updates and helpful content:
Facebook

LinkedIn
Subscribe for free resources:
YouTube
About REAL Custom Training
...more
24min
August 13, 2025 Does Your Team Need Team Building?
This episode is for anyone who wants to know if your team ACTUALLY needs
teambuilding!
Join host Andy Morrison as he explores two common misconceptions in the
workplace: not every “team” is actually a team and not all attempts at
“teambuilding” actually follow the necessary steps to strengthen a team’s
effectiveness.
Andy helps clarify the meaning of the terms team and teambuilding, and then gives
you a fast and free assessment to determine if your team actually needs
teambuilding. And if it does, Andy helps you better understand exactly what
teambuilding is and how it should unfold.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed
to thrive in their roles and contribute positively to their teams. With REAL
Custom Training, you're investing in practical skills and strategies for
real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining

...more
33min
July 30, 2025 11 Reasons Managers Fail
This episode is for anyone who wants to avoid common pitfalls of ineffective
managers!
Borrowing from the work of Mike Woodcock and Dave Francis, Andy lays out the researchers’ 11 most common reasons managers fail in the workplace.
The bad news? These 11 contributors to failure are just as relevant today as they were when Woodcock and Francis wrote about them waaaaaaaaaay way way back in the 1980s.
The good news? Every one of them is due to a skill gap that organizations and managers can close through training!
Along the way, Andy also offers his latest pet peeve with LinkedIn content,
ponders whether he’s using the word “umbrage” correctly, and notices that he says “like I said” way too often.
Give it a listen and you’ll walk away better prepared to make sure YOU don’t
fall victim to the 11 reasons so many managers fail to create better workdays.

About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).

We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed
to thrive in their roles and contribute positively to their teams. With REAL
Custom Training, you're investing in practical skills and strategies for
real-world effectiveness.

Private group training is available and can be
fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and
development needs:
Andrew Morrison, MSOM – Owner/Instructional
Staff
[email protected]
860.753.3710.

Follow for live event updates and helpful
content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining

...more
37min
July 16, 2025 Why Employees NEED Freedom
This episode is for bosses who want to understand freedom’s role in leadership!
Fresh off the July 4th holiday, host Andy Morrison has the concept
of freedom on his mind. In every company across all industries, employees are always pushing for more freedom, creating challenges for managers who have to balance the desire for freedom with the need for quality results. Andy explains why this push for freedom is a fundamental human quality and gives managers some practical tips for providing employees with more freedom without sacrificing results.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through
focused and practical professional development workshops. Our approach is built
on the belief that adult-learners need and deserve learning experiences that
are Relevant, Engaging, Actionable, and Lasting (REAL).

We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development,
Personal Productivity, Customer Service Public Speaking, and more. Each
workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for
real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com

Contact me to discuss your training and
development needs:
Andrew Morrison, MSOM – Owner/Instructional
Staff
[email protected]
860.753.3710.
Follow for live event updates and helpful
content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining

Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
...more
30min

FAQs about Better Workdays:

How many episodes does Better Workdays have?

The podcast currently has 57 episodes available.