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Better Workdays
Better Workdays episodes
- Does Your Team Need Team Building?
This episode is for anyone who wants to know if your team ACTUALLY needs
teambuilding!
Join host Andy Morrison as he explores two common misconceptions in theworkplace: not every “team” is actually a team and not all attempts at“teambuilding” actually follow the necessary steps to strengthen a team’seffectiveness.Andy helps clarify the meaning of the terms team and teambuilding, and then gives
you a fast and free assessment to determine if your team actually needsteambuilding. And if it does, Andy helps you better understand exactly whatteambuilding is and how it should unfold.About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed
to thrive in their roles and contribute positively to their teams. With REALCustom Training, you're investing in practical skills and strategies forreal-world effectiveness.Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.comContact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
33 min - 11 Reasons Managers Fail
This episode is for anyone who wants to avoid common pitfalls of ineffective
managers!Borrowing from the work of Mike Woodcock and Dave Francis, Andy lays out the researchers’ 11 most common reasons managers fail in the workplace.
The bad news? These 11 contributors to failure are just as relevant today as they were when Woodcock and Francis wrote about them waaaaaaaaaay way way back in the 1980s.The good news? Every one of them is due to a skill gap that organizations and managers can close through training!
Along the way, Andy also offers his latest pet peeve with LinkedIn content,ponders whether he’s using the word “umbrage” correctly, and notices that he says “like I said” way too often.
Give it a listen and you’ll walk away better prepared to make sure YOU don’tfall victim to the 11 reasons so many managers fail to create better workdays.About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed
to thrive in their roles and contribute positively to their teams. With REALCustom Training, you're investing in practical skills and strategies forreal-world effectiveness.Private group training is available and can be
fully customized to align with organizational goals.Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.comContact me to discuss your training and
development needs:Andrew Morrison, MSOM – Owner/Instructional
Staff860.753.3710.
Follow for live event updates and helpful
content:www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
37 min - Why Employees NEED Freedom
This episode is for bosses who want to understand freedom’s role in leadership!
Fresh off the July 4th holiday, host Andy Morrison has the concept
of freedom on his mind. In every company across all industries, employees are always pushing for more freedom, creating challenges for managers who have to balance the desire for freedom with the need for quality results. Andy explains why this push for freedom is a fundamental human quality and gives managers some practical tips for providing employees with more freedom without sacrificing results.About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance throughfocused and practical professional development workshops. Our approach is builton the belief that adult-learners need and deserve learning experiences thatare Relevant, Engaging, Actionable, and Lasting (REAL).We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development,
Personal Productivity, Customer Service Public Speaking, and more. Eachworkshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies forreal-world effectiveness.Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.comContact me to discuss your training and
development needs:Andrew Morrison, MSOM – Owner/Instructional
Staff860.753.3710.
Follow for live event updates and helpful
content:www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
30 min - Toxic vs Difficult: How to Spot the Difference at Work
In this episode of Better Workdays, Andy Morrison breaks down the critical distinction between toxic and difficult behavior in the workplace. Drawing from real-world leadership training, he explores how intention, impact, and good faith help you decide when to coach—and when to escalate. Plus, he shares a practical matrix and five-question framework to help leaders respond with clarity and empathy.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops: www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
40 min - The Cognitive Crown
This episode is for anyone who wants to reframe their negative thinking!
Special guest and REAL Custom Training instructor Heather Butterworth joins host Andy Morrison for a firsthand overview of Heather’s favorite leadership tool: The Cognitive Crown.
The Cognitive Crown can be a useful framework to raise self-awareness around our internal reasoning and take action to shift toward a more positive and productive outlook.
About Our Guest
Heather Butterworth started her career in close contact customer service more than 15 years ago. Since then, she has become a Top Industry Recognized Educator and the North America Director of Creative Education for a global beauty brand.
Heather travels North America mentoring other educators; coaching business owners; teaching personal skills, leadership, communication skills, and emotional intelligence; building and executing programs at all levels of the industry; and teaching industry-specific skills. Her extensive experience enables her to help individuals structure their goals, as well as to achieve proficiency and successful execution in real world settings.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.comContact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
56 min - Understanding Levels of Leadership
This episode is for anyone who wants to understand how each level of leadership affects the other levels of leadership in your organization!
From the front-line to the C-suite, organizational leaders are tasked withspecific areas of responsibility, but these distinctions are not commonlyunderstood in the workforce, leading to internal obstacles and frustrations.Start removing those obstacles in your organization by understanding the levelsof leadership!About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with
organizational goals.Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.comContact me to discuss your training and development needs:
Andrew
Morrison, MSOM – Owner/Instructional Staff860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
33 min - ChatGPT and Me Talk About The Batman
In this special episode of Better Workdays, host Andrew Morrison dives deep into his love for The Batman (2022) — and invites an unlikely guest: ChatGPT. Together, they unpack what makes the film a true noir, explore the power of moral ambiguity, and break down the detective story structure. But it’s not just about Gotham. This episode reveals how storytelling, character complexity, and even pop culture obsessions can shape how we learn, lead, and work. Part movie analysis, part reflection on AI, narrative, and personal growth — it’s a thoughtful, creative take on what really makes a better workday.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
21 min - Malcolm Guite Broke My Phone
Inspired by the great Malcolm Guite, Andy attempts to give an improvisational tour of his library and accidentally smashes his cell phone in the process.
But before he breaks his phone, Andy shares and reflects on some enlightening clips of Malcom Guite discussing embarrassment over a messy office and the inspiring notion that “there is no such thing as a blank piece of paper.”
If Malcom’s work resonates with you as it does Andy, you can see more of his videos on his YouTube channel:
http://www.youtube.com/@MalcolmGuitespell
You can also find the specific videos referenced in this episode by visiting the RECCOS playlist on the Better Workdays YouTube channel:
https://www.youtube.com/@REALCustomTraining/playlists
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
20 min - 5 Growth Mindset Mantras
This is episode is for bosses who want to promote growth mindset!
Growth mindset – the idea that cherished qualities and abilities can be developed through learning, effort, and feedback – is an important tool for leaders who get the best out of themselves and others. In this episode, Andy takes a look at 5 easy to remember mantras that can help any boss lead in a way that promotes the power of growth mindset.
Andy also offers his highest of recommendations to the YouTube channel of Rev. Dr. Martin Guite and shares a clip from one of Rev. Dr. Guite’s many wonderful videos exploring the works of J.R.R. Tolkien.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
Podcast Produced:
www.piccolopodcasts.com.au
29 min - Managing Cell Phone Distraction
This episode is for anyone trying to manage cell phones in the modern workplace!
Join host Andy Morrison for a look at real-world ideas on how organizations can mitigate the impact of cell phone usage and distraction.
And this time around, the ideas aren’t coming from Andy – they were generated by participants in one of Andy’s recent problem-solving workshops.
As frontline supervisors themselves, the participants used their firsthand experience to generate some thought-provoking ideas on how to best manage cell phones at work. If you're dealing with the same issue, you can’t miss this episode.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
Podcast Produced:
www.piccolopodcasts.com.au
28 min
About Better Workdays
From the publisher's feed
Better Workdays is a podcast dedicated to helping everyday professionals create better days at work. Whether you’re looking to expand your own skills and knowledge or those of your employees, Better Workdays has you covered with easy-to-absorb and easy-to-apply insights!
New episodes every two weeks.
How Can Better Workdays Help You?
For Individual Professionals: Elevate your skills and navigate workplace challenges with confidence. From mastering a growth mindset to effectively handling challenging colleagues, each episode is a stepping stone towards your personal and professional growth.
For Team Leaders and Managers: Gain insights into fostering a thriving team environment. Learn the art of first-time management, effective communication, and creating a productive, positive workplace culture.
Backed by REAL Custom Training: With our foundation in Relevant, Engaging, Actionable, and Lasting learning, "Better Workdays" promises to provide valuable insight that you can apply in the workplace as soon as each episode ends.