Whether you're in sales, leadership, management, or otherwise,  distinguishing between active vs passive listening and being committed  to giving people time and acknowledgement is a proven way to earn their  trust. Active listening encourages space and time, and also, the  abilities to rephrase or bite your tongue.

Don't be a passive listener - pay attention. Stop looking at your phone,  chasing the cars as they pass the window, and don't be the type to say  "I've got a hard stop." In John Scott's playbook, that's the best way to  let someone know that you don't have time to hear them out.

Our first instinct might be to try to solve problems for people, but in  reality, it's the opportunity to show that you're listening and let  someone else work through their struggles with you that can be the most  valuable.

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YG Stage, Powered by Circle Electric, is hosted by Andy Weins and  sponsored by Health Payment Systems, Fleet Farm, and Bell Bank Mortgage

Interested in more YGTV? Subscribe now to be a part of the Young Guns  Movement and learn from dozens of entrepreneurs and thought leaders  through four different programs designed to showcase the best and  brightest that Milwaukee has to offer.

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