What a pleasure it was having Graham Penman, Co-founder of jaam Automation in the UK, as a special guest for this episode. We ran through the recent Accenture Tech Vision 2021 themes and discussed how we see these playing out in our respective markets. We looked at the wider automation partner ecosystem and discussed how important players such as Druid Chatbot platform, Re:infer and others are quickly allowing organisations to truly scale their Intelligent Automation initiatives.

Absolutely thrilled to have Guy Kirkwood, Chief Evangelist at UiPath, share his thoughts and predictions for RPA, AI, and automation in 2021. He has an incredibly accurate track record from previous years and it is well worth a listen to ensure you are up to speed with the latest industry predictions. A fantastic episode that all our listeners will benefit from. Enjoy.

Fantastic conversation with Chris Ellis, Director of Pre-Sales at Nintex in Australia. We discuss the company's recent acquisition of K2 and Chris walks us through the various components of the end-to-end Nintex platform and how these recent acquisitions are shaping the vision for the Nintex Platform. We get great insights into the Nintex Process Mapping and Process Collaboration tool Promapp and how customers are pervasively using this tool to rapidly evolve their process automation plans in 2021.

What an episode, what a woman. We hear how Sidney Madison Prescott has forged an incredibly successful career in driving and embedding an automation first mindset at companies like Spotify and BNY Melon. She shares her insights on why starting small can increase your chances of success and what factors can derail the ability to scale.

We hear about the imminent release of her latest co-authored book "Robotic Process Automation using UiPath StudioX - A Citizen Developers Guide to Hyperautomation" and how she is shaping the Citizen Developer strategy at Spotify. This is one episode you do not want to miss.

What an episode. What a true transformation story.

What an honour to have Luke Kelly, Director of DKG Insurance Brokers, join us to discuss how they embraced intelligent automation just before the initial COVID lockdown in April. We hear how they spearheaded this automation initiative to streamline their debtors, quotes and claims processes that enabled this forward thinking insurance broker to not only survive in 2020 but to thrive beyond what they thought was possible.

The Microsoft Power Platform is an exciting place to be and we were thrilled to have Andrew Coates, Senior Software Engineer and all round Automation Evangelist, from Microsoft Australia give listeners an insight into how people are using the Power Platform to solve real world business challenges today.

Shaun and Coatsey cover all of the bases of the platform and discuss things like Power Apps, Power Automate, AI Builder and of course Power Virtual Agents. What a great episode for our listeners.

What an episode. We speak to Kris Watt, Innovation and Automation Manager at RACQ, who tells us about how they are transforming their call centre operations with intelligent automation. We hear how they are driving adoption of unattended automation in their contact centres and how the culture of experimentation has led to the great achievements that Kris has been part of throughout their automation journey.

Absolutely thrilled to have Ruth Santangelo - Associate Director - Digital, Service and Automation at Optus join us on the show to discuss how she is leading the charge at Optus with RPA adoption. Hear how the bots get integrated as part of the team and some innovative ideas on how to get everyone involved in the RPA journey from the beginning.

Fantastic episode with Luke Kelly the Global Services Director at UiPath. We talk about how to evangelise automation, scale up your automation strategy and importantly how to measure and define what ROI looks like. We get insight into the latest and greatest UiPath platform releases including the new ideation platform, Automation Hub, which allows you to take automation ideas into implementation. We talk about Studio X and how citizen developers are driving the robot for every person agenda and a whole bunch more.

Sypht CEO Warren Billington joins Shaun for a fascinating discussion around AI as a service for data capture. They talk all things "dark data", summarise the 2020 ANZ Digital Transformation Survey Results and listeners get to hear about the latest Sypht platform roadmap.