In this episode, host Rebecca Dhrimaj sits down with empathy advocate and founder of Empathy Everywhere, Mimi Nicklin, for a powerful conversation about how empathy can transform leadership, strengthen communication, and deepen relationships in both the workplace and the community. Mimi shares insights on navigating cultural nuances, addressing the global empathy deficit, and embracing listening as the foundation of meaningful connection. Together, they explore how small, intentional actions fuel personal growth and why empathy remains one of the most essential skills leaders can cultivate today.

Sound bites

"Empathy is a powerful message."

"I see you."

"We need a way to reconnect to ourselves."

"Use people's names."

"Every small step counts."

Chapters

00:00 Introduction to Empathy and Its Importance

07:12 Mimi's Journey to Empathy Advocacy

16:20 Cultural Nuances of Empathy

18:42 Understanding the Empathy Deficit

25:01 Implementing Empathy in Leadership

29:03 Practical Steps to Cultivate Empathy

Show Links

Learn more about Mimi and Empathy Everywhere: https://www.empathyeverywhere.co/

Learn more about The Empathy Collective: https://www.theempathycollective.com/

President Barack Obama’s 2006 commencement speech referenced in this episode: https://youtu.be/2MhMRYQ9Ez8?si=lFGCyASKQVPNZ6ly