As business owners who provide work to our clients / customers / patients, it's really important that we understand their expectations, what they want to do and ... meet it. 
 
Nothing will turn a customer / client / patient away more quickly than asking for one thing and getting something else.

As business owners who provide work to our clients / customers / patients, it's really important that we understand their expectations, what they want to do and ... meet it. Nothing will turn a customer / client / patient away more quickly than asking for one thing and getting something else.

Addressing The Scope Of Work (2024/136)

Where small business tech meets plain English.

Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff. Whether you're a DIY'er trying to make sense of your website, emails, or software, or you just want to know if your IT team is talking sense, this podcast is for you. Each episode is packed with practical advice, real-world tips, and insights from the trenches.

If you've ever thought, "There’s gotta be a better way to do this tech stuff" - you’re right. Charly is here to show you how.

Technology

Where small business tech meets plain English. Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff. Whether you're a DIY'er trying to make sense of your website, emails, or software, or you just want to know if your IT team is talking sense, this podcast is for you. Each episode is packed with practical advice, real-world tips, and insights from the trenches. If you've ever thought, "There’s gotta be a better way to do this tech stuff" - you’re right. Charly is here to show you how.

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Addressing The Scope Of Work (2024/136)

Addressing The Scope Of Work (2024/136)