With the Australian under-16 social media ban now in effect, many users are concerned about losing access to their accounts and all the content stored within them. Whether you are worried about new regulations or simply want to protect your business data, knowing how to export your Facebook information is essential for every business owner.

In this episode, Charly covers:

✅ How to access Facebook's export settings through Account Center

📌 Step-by-step process for downloading your personal profile data

🛡️ Backing up your Facebook business page separately

📌 Choosing the right format (HTML vs JSON) and media quality settings

✅ Managing large download files and storage requirements

🔗 Why regular backups every few months protect your business

---

LINKS:

Book Your Free 30 Minute Breakthrough Session: https://askcharlyleetham.com/book-me

(Only 1 per person!)

***

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses

Small businesses face cyber security challenges that extend far beyond installing antivirus software. Many business owners believe cyber security is solely an IT problem, but data breaches, social engineering attacks, and compliance requirements create serious legal and financial risks that can destroy a business overnight.

In this episode, Charly covers:

✅ Why cyber security must be treated as a business priority, not just an IT concern

📌 Understanding data governance and protecting your business information supply chain

🔗 The rising threat of data poisoning, deep fakes, and social engineering targeting executives

🛡️ Practical steps for validating the information your business relies on for decisions

✅ How to implement incident response planning before a crisis hits your business

📌 Why compliance requirements are creating new legal risks for small businesses across all industries

Steven Wright brings over 30 years of technical expertise, 50+ patents, and recognition in the NC State ECE Hall of Fame. As a practising cyber security attorney in the United States, he helps businesses understand that cyber security encompasses technology, legal compliance, and business continuity planning.

Links

Stevens Books: https://amzn.to/3LXm9Ql

LinkedIn: https://www.linkedin.com/in/drstevenawright/

Join the discussion in my community: https://askcharlyleetham.locals.com

Stevens Books: https://amzn.to/3LXm9Ql

LinkedIn: https://www.linkedin.com/in/drstevenawright/

***

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/

Once you have requested your Facebook or Instagram data export, what do you actually do with those downloaded files? Understanding how to extract and navigate your backup files is just as important as creating them in the first place, especially if you need to recover your content or import it into another system.

In this episode, Charly covers:

✅ How to download your ready backup files from Account Center

📌 Extracting ZIP files using Windows Explorer or 7-Zip

🔗 Navigating the HTML format to view your photos, videos and profile information

📌 Understanding JSON format files and their uses for data import

🛡️ Importing backup data into CRMs and spreadsheets for business use

✅ Best practice recommendation to back up business accounts every six months

---

LINKS:

Book A Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me

***

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/

With the Australian under-16 social media ban now in effect, many users are concerned about losing access to their accounts and all the content stored within them. Whether you are worried about new regulations or simply want to protect your business data, knowing how to export your Facebook information is essential for every business owner.

In this episode, Charly covers:

✅ How to access Facebook's export settings through Account Center

📌 Step-by-step process for downloading your personal profile data

🛡️ Backing up your Facebook business page separately

📌 Choosing the right format (HTML vs JSON) and media quality settings

✅ Managing large download files and storage requirements

🔗 Why regular backups every few months protect your business

---

LINKS:

Book Your Breakthrough Sessions: https://askcharlyleetham.com/book-me

***

Follow us:

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Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/

Managing technology failures during the holiday season can be stressful for business owners trying to disconnect and spend time with family. When your website goes down on Christmas Day or a client cannot access critical systems, knowing how to prioritise and respond appropriately can save both your sanity and your business reputation. Understanding the difference between truly urgent issues and those that simply feel urgent is essential for maintaining healthy boundaries whilst still protecting your business interests.

In this episode, Charly covers:

✅ The four key questions to determine if a tech issue is genuinely urgent and important versus merely annoying

📌 How to distinguish between completely blocked clients and those who are simply inconvenienced

🔗 Creating an emergency contact list with critical access information before the holidays begin

🛡️ Security issues that require immediate attention regardless of the date

✅ Communicating effectively with clients when problems arise during your break

📌 Knowing when to actually interrupt your holiday and when issues can wait

Find out more about my services: https://askcharlyleetham.com

***

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/

Managing browser privacy has become increasingly important as age verification systems and digital identity frameworks are being developed in Australia. Many people don't realise how much data their browser shares by default, and with verified identity systems on the horizon, what was once anonymous tracking could become directly tied to your real identity. Understanding browser privacy settings and exploring privacy-focused alternatives gives you more control over your data collection footprint.

In this episode, Charly covers:

✅ What data your browser shares by default and how tracking works across websites

📌 Why browser privacy matters more when verified identity systems are being implemented

🔗 How Brave Browser reduces tracking and what makes it different from Chrome, Edge, and Safari

🛡️ The tradeoffs you'll face with privacy-focused browsers and when mainstream browsers might be necessary

📌 How GDPR affects tracking and what Australian users need to know

✅ Practical steps for switching to a privacy-focused browser and syncing across devices

🔗 Download Brave Browser: https://brave.com

🔗 VPNs 101 Course (Free): https://askcharlyleetham.com/business-tech-boost/vpns-101/

Join the discussion in my community: https://askcharlyleetham.locals.com

***

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/

Are you drowning in content but struggling to get it published consistently? Many small business owners create valuable content but lack the systems to distribute it effectively across multiple platforms.

In this episode, Charly covers:

✅ How to use AI tools like ChatGPT and Claude for content creation and repurposing

📌 Building automated marketing workflows with tools like Make.com and n8n

🔗 Creating digital avatars and voice clones to scale your content production

📌 Leveraging freelance talent from platforms like Upwork to build your marketing team

✅ The real cost of AI tools versus traditional marketing services

🛡️ Practical strategies for batch creating and scheduling social media content

Special guest Howard Tizano shares his decades of experience in online marketing, from the early days of Microsoft FrontPage to today's AI-powered automation tools. Howard reveals how he's built systems that allow him to focus on strategy whilst his team and AI tools handle execution. Whether you're a solo business owner or managing a small team, this conversation provides actionable insights for streamlining your marketing without breaking the bank.

Find out more about Howard:

https://www.facebook.com/Clickzlocal

https://www.linkedin.com/in/howardtiano/

https://www.instagram.com/clickzlocal/

https://www.youtube.com/@BusinessProfitAutomator

LINKS:

Join the discussion in my community: https://askcharlyleetham.locals.com

***

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/

Passkeys are being promoted as the future of secure authentication, with Apple, Google, and Microsoft pushing them as superior replacements for passwords. While passkeys do eliminate many security vulnerabilities like phishing and password reuse, they introduce new risks that are rarely discussed openly. Business owners need to understand that increased security comes with reduced control, vendor lock-in, and dangerous single points of failure. If your cloud account gets suspended, you could lose access to every system you've secured with passkeys, creating a catastrophic business continuity problem.

In this episode, Charly covers:

✅ What passkeys actually are and how they differ fundamentally from traditional passwords

📌 Why tech companies are aggressively pushing passkeys beyond just security concerns

🔗 The critical trade-off between security and control that nobody talks about

🛡️ How account suspension by Apple, Google, or Microsoft can lock you out of everything

✅ Why passkeys create dangerous single points of failure for business owners

📌 The questions you must answer before adopting passkeys in your business systems

Join the discussion in my community: https://askcharlyleetham.locals.com

***

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Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/

December brings a rush to finish work before the holiday break, and in the chaos, critical technology tasks often get forgotten until something breaks. Every year, business owners make predictable mistakes that could easily be prevented with proper preparation. From untested backups to expired credit cards on subscriptions, these oversights can leave businesses offline, unable to process payments, or dealing with angry customers who found conflicting information about opening hours. Understanding these common pitfalls and addressing them early ensures your business runs smoothly through the holidays and into the new year.

In this episode, Charly covers:

✅ Why testing your backups before December is essential and how to verify they actually work

📌 The critical platforms where you must update holiday hours to avoid customer confusion

🔗 How expired credit cards on subscriptions can take your business offline during the break

🛡️ Why documenting passwords and system access before staff leave prevents January chaos

✅ The importance of clearing email storage space before the holiday rush hits

📌 When to send invoices to avoid six weeks without cash flow over the December-January period

Join the discussion in my community: https://askcharlyleetham.locals.com

***

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Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/

Artificial intelligence tools like ChatGPT are becoming less reliable despite continued updates, with users reporting increasingly inaccurate responses delivered with complete confidence. The latest ChatGPT updates have left many users frustrated as the system provides definitively wrong answers without any indication of uncertainty or qualification. Understanding the limitations of AI tools and learning to verify their outputs is essential for anyone relying on these systems for business decisions, research, or creative work.

In this episode, Charly covers:

✅ Real examples of ChatGPT confidently providing incorrect information that required extensive fact-checking

📌 Why AI systems don't indicate when they're uncertain about their answers

🔗 The difference between using AI as a search engine versus understanding its actual capabilities

🛡️ How to effectively challenge and verify AI responses to get more accurate results

✅ Which AI platforms perform better for specific tasks like writing, research, and creative work

📌 Why custom GPTs with specific parameters and constraints produce more reliable outputs

Join the discussion in my community: https://askcharlyleetham.locals.com

***

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Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Music and Credits to:

Paradise Found is covered under Creative Commons.

"Paradise Found"

Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

http://creativecommons.org/licenses/by/3.0/

https://incompetech.com/music/royalty-free/licenses/