Imagine coming home from a trip, turning on your laptop — and seeing a screen asking for a BitLocker recovery key. Panic? You’re not alone.

In this episode, Charly explains what BitLocker is, why you might suddenly be locked out, and most importantly, how to recover access to your device if it ever happens.

📌 You’ll learn:

✅ What BitLocker does and why it’s used

✅ How to check if it's enabled on your PC

✅ Where to find your recovery key

✅ What chipsets support automatic unlocking

✅ What to do before you enable BitLocker manually

✅ Why password managers matter when disaster strikes

🔗 Microsoft Device Recovery Link:

https://account.microsoft.com/devices

🛡️ Don’t wait until it's too late — back up your BitLocker key and know how to get it.

📢 Join the discussion in my community:

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In this milestone 600th episode, Charly Leetham walks you through setting up a passkey on your Stripe account — and why it’s critical for your online security.

This isn’t just a tutorial. It’s a wake-up call to protect your financial platforms with modern, passwordless login methods that use biometrics or a PIN.

📌 In this episode, you'll learn:

✅ What passkeys are and how they work across devices

✅ Why Stripe enabling passkeys is a big deal for business owners

✅ How to find the passkey setup in your Stripe dashboard

✅ What to expect during verification and final setup

✅ Why using a passkey beats traditional passwords for security

🛡️ Passkeys are becoming the new standard — don't wait until it's too late to upgrade your login methods.

📢 Join the discussion in my community:

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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When someone leaves your team, what happens to their Microsoft 365 license and email? In this episode, Charly walks through the smart and secure way to free up a license without losing access to important inbox content.

📌 Here’s what you’ll learn:

✅ Why deleting the user immediately can cause problems

✅ How to convert a user to a shared mailbox — step-by-step

✅ What happens to inbox access and login after conversion

✅ How to reassign the freed-up license to a new team member

✅ Best practices for reviewing old emails and cleaning up

🔗 Ideal for business owners managing licenses and users in Microsoft 365.

🛡️ This process protects sensitive emails and ensures continuity when staff changes.

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Think your website should be indexed by Bing but it's not showing up? You might need IndexNow. In this episode, Charly dives into the open-source protocol that could streamline your SEO efforts. She also shows you exactly how to enable it with SmartCrawl Pro.

📌 Here's what you'll learn:

✅ What IndexNow is and how it works

✅ Conjecture on why Bing and Yandex support it — and why Google doesn’t (yet)

✅ How to enable IndexNow on WordPress using SmartCrawl Pro

✅ Whether this will actually help your website get indexed faster

✅ Why you still need to be cautious even if it’s “free”

🔗Charly recommends the WPMUDev Suite of Tools

https://askcharlyleetham.com/likes/wpmudev

This is an affiliate link and Charly will receive a commission if you purchase from it.

🛡️ Pro Tip: Always verify your sources, especially if you’re using AI to research SEO tools.

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Struggling to get your site listed on Bing? You’re not alone. In this episode, Charly walks through live troubleshooting of a real client site that’s stuck in indexing limbo—even after sitemap submission and backlinks from high-authority domains.

📌 Learn what might be holding your site back:

✅ What “indexed” really means (and why it matters)

✅ How to use Bing Webmaster Tools to uncover issues

✅ Why your meta descriptions and backlinks might be the culprits

✅ How to submit your URL and control crawl speed with Bing

✅ The smart way to test changes without losing your mind

🔗 Want to explore more on getting indexed faster? Join the community and ask your questions:

https://askcharlyleetham.locals.com

🛡️ Remember: Only make one or two changes at a time so you know what worked!

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Ever wonder what’s lurking on your web server? In this episode, Charly shares a real-world server audit that uncovered years-old WordPress installs, malicious PHP files, and leftover databases — all hidden risks just waiting to be exploited.

📌 You’ll learn:

✅ Why abandoned WordPress installs can be major security holes

✅ What encrypted payloads are and how they work

✅ How to identify and clean out malicious or outdated files

✅ The benefits of clearing unused databases and user accounts

✅ Why regular audits protect your server and reduce hosting costs

🛡️ Doing a simple audit could save you from a major hack. Don't wait for something to break — check what's on your server now.

🔗 Want to learn more about secure hosting and server maintenance? Join us inside the community: https://askcharlyleetham.locals.com

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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Feeling overwhelmed by SEO advice? Charly strips it back to the essentials in this episode, explaining exactly what you need to do (and avoid) to help your website rank — without falling for spammy tricks or getting penalized.

📌 You’ll discover:

✅ Why metadata like site title and description still matter

✅ The best WordPress SEO plugins Charly recommends

✅ How to pick and place keywords naturally in your content

✅ Why backlinks can help — or harm — your ranking

✅ How to write content that both humans and search engines love

🛡️ Charly also shares his golden rules, including the 1 keyword per 100 words tip and how fresh content boosts your rank faster than gimmicks.

📢Join the discussion in my community: https://askcharlyleetham.locals.com

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Twitter: https://twitter.com/yourbizmgr

Instagram: https://instagram.com/ask_charly_leetham

LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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Struggling to get your site listed on Bing? You're not alone — and there's a fix. In this episode, Charly walks you step-by-step through using Bing Webmaster Tools to submit your site, verify ownership, and boost visibility.

📌 You'll learn:

✅ How to set up a Bing Webmaster Tools account and verify your domain

✅ Why submitting an XML sitemap is critical for search indexing

✅ How to create and manage a sitemap using WordPress plugins like SmartCrawl Pro

✅ What “not enough inbound links” means — and what you can do about it

🛡️ Charly also shares pro tips for avoiding junk pages in your sitemap and optimizing what gets indexed, so only the most valuable parts of your site make it into Bing search.

🔗 Tools mentioned:

SmartCrawl Pro: https://wpmudev.com/project/smartcrawl-seo/

(Charly receives a commission for purchases made from this link)

📢 Join the discussion in my community: https://askcharlyleetham.locals.com

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Facebook: https://www.facebook.com/askcharlyleetham

Twitter: https://twitter.com/yourbizmgr

Instagram: https://instagram.com/ask_charly_leetham

LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Ever felt burned by a “new customer” deal that leaves loyal users behind? In this episode, Charly unpacks her reaction to a Xero ad offering deep discounts and gift cards to newcomers — while long-time users continue paying full price.

📌 Inside this episode:

✅ Why loyalty pricing matters to small businesses

✅ The risk of alienating long-term customers

✅ Real talk on rising SaaS costs vs. value received

✅ A reminder to treat your own clients with care — they notice

🛡️ Charly shares her pricing philosophy: steady rates for loyal customers unless forced by external costs — a strategy that keeps trust high and churn low.

How do you feel about paying full price while others get sign-up perks? Join the discussion and rethink how you nurture your client relationships.

📢 Join the discussion in my community: https://askcharlyleetham.locals.com

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Twitter: https://twitter.com/yourbizmgr

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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Ever had a moment of panic when your website suddenly vanishes? In this episode, Charly explains what really happens when a website goes down — and how to handle it like a pro.

📌 You’ll learn:

✅ Common reasons websites go offline (DNS, server failure, attacks, expired domains)

✅ What to check before contacting support (screenshots, errors, network tests)

✅ How to clearly communicate the issue to your tech team

✅ Tips to monitor uptime and avoid downtime

🛡️ Practical troubleshooting tools mentioned include:

Down For Everyone Or Just Me

Pingdom

MXToolbox SuperTool

🔗 Consider uptime monitoring like WP MU Dev to stay ahead

https://askcharlyleetham.com/likes/wpmudev

(Charly receives a commission for purchases made from this link)

📢 Join the discussion in my community: https://askcharlyleetham.locals.com

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Facebook: https://www.facebook.com/askcharlyleetham

Twitter: https://twitter.com/yourbizmgr

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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