Typography does more than just “look good”—it directly impacts readability, trust, and even sales. In this episode, Charly shares practical insights into how font choices affect the user experience on your website and why it’s more than just a design decision.

📌 You’ll learn:

✅ The difference between serif and sans serif fonts (and when to use each)

✅ Why size, spacing, and contrast matter more than you think

✅ Best practices for paragraph spacing, line height, and font selection

🛡️ How poor font decisions can reduce trust and hurt conversions

🔗 Pro tips for pairing fonts and limiting typefaces for a clean, readable layout

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Ever had your emails go missing or visitors report your site as unsafe? You might be blacklisted—and not even know it. In this episode, Charly unpacks what domain blacklisting is, how it happens, and what you can do about it.

📌 You’ll learn:

✅ What a domain blacklist is and how it affects your emails and SEO

✅ Common causes like malware, phishing, and poor email practices

✅ How to check if you’re blacklisted and what tools to use

🛡️ Why paying for blacklist removal is a red flag—and what to do instead

🔗 Pro tips to avoid being flagged, including email and DNS hygiene

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Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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Thinking about enabling browser notifications for your website visitors? In this episode, Charly dives deep into desktop push notifications—what they are, how they work, and whether they’re a smart move for your business.

📌 You’ll learn:

✅ The types of notifications you can send (sales, alerts, updates)

✅ How to set them up using tools like OneSignal or PushEngage

✅ Why you must avoid spamming and follow best practices

🛡️ The privacy, permission, and engagement risks to manage

🔗 Why email and SMS still matter in your communication mix

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Confused by SEO tips telling you to "just install a CDN"? Wondering what a Content Delivery Network actually does for your website speed and performance? In this episode, Charly breaks down CDNs in plain English—no tech degree required.

📌 Here’s what you’ll learn:

✅ What a CDN is and how it distributes static content across the globe

✅ How CDNs reduce website load times and boost SEO

✅ Why caching and compression matter (and how to manage them)

✅ Free and paid CDN options like Cloudflare and Amazon CloudFront

🛡️ Extra perks like bot filtering, traffic protection, and free SSL

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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AI is reshaping how we work — but is it actually stealing jobs, or just shifting roles? In this thought-provoking episode, Charly reflects on AI's real impact on business and productivity, drawing from personal experience and industry examples.

📌 Here’s what Charly covers:

✅ Why entry-level roles are most affected - and how to adapt

✅ How to stay relevant by learning to use AI, not fear it

✅ The danger of blindly trusting AI-generated data

✅ Why prompt engineering is becoming a critical skill

✅ How AI creates new opportunities for automation experts

🔗 Whether you’re a business owner, a VA, or just trying to keep up, this episode will help you see where AI fits into your future — and how to stay ahead of the curve.

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

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Your "Page Not Found" (404) page might be doing more harm than good — or at the very least, missing a chance to connect. In this episode, Charly explains how to turn that dead-end page into a warm welcome that builds trust and boosts engagement.

📌 You'll discover:

✅ AI tools sometimes generate fake links to your site

✅ How this affects your site's reputation and user experience

✅ What your 404 page should include beyond “Sorry, not found”

✅ Smart ways to turn lost visitors into warm leads

🔗 Whether you add a search bar, newsletter opt-in, or a chatbot, your 404 page can go from frustrating to functional - and help your site work harder for you.

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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Charly just uncovered a handy new feature in Zoho WorkDrive — and if you use tools like Snagit or Loom, you’ll want to see this.

In this episode, Charly demos the built-in screen, video, and audio recording tools now available directly inside Zoho WorkDrive. No more switching apps to create and share quick videos!

📌 You'll learn how to:

✅ Record your screen, webcam, or audio right from any folder

✅ Share recordings instantly with your team or clients

✅ Use these tools for clearer communication (and fewer emails)

✅ Save time by storing everything in your WorkDrive

🔗 If you're collaborating with remote teams or providing feedback often, this feature could streamline your entire workflow — all without needing extra software.

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

If you're running a WordPress site, this episode is your wake-up call. Charly drops a timely reminder about why keeping your WordPress, plugins, and themes updated is non-negotiable for security and functionality.

📌 In this short but powerful episode, Charly shares:

✅ Why weekly updates (at minimum) are critical

✅ When to trust automated updates — and when to be cautious

✅ How outdated premium plugins can become major vulnerabilities

✅ What to do if you stop paying for plugin licenses

✅ Why talking to your tech team about update policies matters

🔗 Managing updates can be daunting — but it’s much easier (and safer) than it used to be. If you’re overwhelmed, Charly’s got solutions you can DIY or get help with.

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Ever signed up for a "risk-free" trial only to find yourself charged weeks later? In this episode, Charly shares a real-world case of a $5 trial turning into a $49 recurring charge — and how you can avoid it happening to you.

📌 You’ll learn how to:

✅ Spot hidden recurring charges before they hit

✅ Cancel subscriptions properly — in both the app and PayPal

✅ Use screenshots, calendars, and reminders to stay protected

✅ Recover lost funds (if possible) and what to say in disputes

🔗 Whether you're a business owner or a busy consumer, these simple steps can save you hundreds over time.

🛡️ Tip: Always check your PayPal for active payment agreements — canceling in the app may not be enough!

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Avoid automation fails: Build trust, test thoroughly, and stay personal and win BIG.

Are your AI systems helping or hurting your customer relationships?

In this interview, Charly speaks to Abi Gatling from Crisp Communication. They dive deep into the smart — and not-so-smart — ways to implement AI automation in your business. From mishaps that cost customer trust to powerful tips that keep communication human, this is a great conversation.

We explore the importance of transparency, why disclaimers matter, and how offering multiple communication options (yes, some people still love phone calls!) can make all the difference. You'll hear real-life examples, including one automation fail you’ll want to avoid.

We also share the BIG wins you can achieve when you get your automation right.

***

Connect with Abi

Website: https://crispcomms.co

Uncovered podcast: https://crispcomms.co/creativity-uncovered

Facebook: https://www.facebook.com/crispcommunicationsco

Instagram: https://www.instagram.com/crispcommunicationsco

LinkedIn: https://www.linkedin.com/company/crisp-communications-co

****

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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