Your website might look good on your screen—but does it actually work for your visitors? In this episode, Charly lays out why testing your site from the customer’s perspective is one of the most overlooked yet crucial steps before launching.

📌 You’ll learn:

✅ How to test your site across devices (desktop, tablet, mobile)

✅ What to check: layout, usability, forms, purchases, and clarity

✅ Why getting others—especially non-techies—to test is critical

🛡️ Tools like Microsoft Clarity to track real user behavior

🔗 Why a soft launch or limited beta might save your reputation

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

You found broken links—now what? In this episode, Charly explains why broken or expired links can seriously hurt your SEO and visitor experience, and lays out the smart way to fix and prevent them.

📌 You’ll learn:

✅ Why broken links lead to 404 errors and lower your search rankings

✅ How they damage trust and frustrate users

✅ What tools to use to find them (like Google Search Console and WP plugins)

🛡️ When to use 301 redirects, custom pages, or manual updates

🔗 How to build broken link management into your website process

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Ever wondered how websites know you’ve visited or why ads follow you around? In this deep-dive episode, Charly explains what tracking pixels are, how they power your analytics, and what to consider before installing them.

📌 You’ll discover:

✅ What a tracking pixel does and how it works with cookies

✅ Where and how to add pixels (Google, Facebook, LinkedIn, email tools)

✅ How pixels support remarketing, A/B testing, and campaign performance

🛡️ Key privacy laws (GDPR, CCPA) and how to stay compliant

🔗 Risks, myths, and why tracking isn’t always 100% reliable

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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Twitter: https://twitter.com/yourbizmgr

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Typography does more than just “look good”—it directly impacts readability, trust, and even sales. In this episode, Charly shares practical insights into how font choices affect the user experience on your website and why it’s more than just a design decision.

📌 You’ll learn:

✅ The difference between serif and sans serif fonts (and when to use each)

✅ Why size, spacing, and contrast matter more than you think

✅ Best practices for paragraph spacing, line height, and font selection

🛡️ How poor font decisions can reduce trust and hurt conversions

🔗 Pro tips for pairing fonts and limiting typefaces for a clean, readable layout

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Ever had your emails go missing or visitors report your site as unsafe? You might be blacklisted—and not even know it. In this episode, Charly unpacks what domain blacklisting is, how it happens, and what you can do about it.

📌 You’ll learn:

✅ What a domain blacklist is and how it affects your emails and SEO

✅ Common causes like malware, phishing, and poor email practices

✅ How to check if you’re blacklisted and what tools to use

🛡️ Why paying for blacklist removal is a red flag—and what to do instead

🔗 Pro tips to avoid being flagged, including email and DNS hygiene

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Thinking about enabling browser notifications for your website visitors? In this episode, Charly dives deep into desktop push notifications—what they are, how they work, and whether they’re a smart move for your business.

📌 You’ll learn:

✅ The types of notifications you can send (sales, alerts, updates)

✅ How to set them up using tools like OneSignal or PushEngage

✅ Why you must avoid spamming and follow best practices

🛡️ The privacy, permission, and engagement risks to manage

🔗 Why email and SMS still matter in your communication mix

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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Twitter: https://twitter.com/yourbizmgr

Instagram: https://instagram.com/ask_charly_leetham

LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Confused by SEO tips telling you to "just install a CDN"? Wondering what a Content Delivery Network actually does for your website speed and performance? In this episode, Charly breaks down CDNs in plain English—no tech degree required.

📌 Here’s what you’ll learn:

✅ What a CDN is and how it distributes static content across the globe

✅ How CDNs reduce website load times and boost SEO

✅ Why caching and compression matter (and how to manage them)

✅ Free and paid CDN options like Cloudflare and Amazon CloudFront

🛡️ Extra perks like bot filtering, traffic protection, and free SSL

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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Facebook: https://www.facebook.com/askcharlyleetham

Twitter: https://twitter.com/yourbizmgr

Instagram: https://instagram.com/ask_charly_leetham

LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

AI is reshaping how we work — but is it actually stealing jobs, or just shifting roles? In this thought-provoking episode, Charly reflects on AI's real impact on business and productivity, drawing from personal experience and industry examples.

📌 Here’s what Charly covers:

✅ Why entry-level roles are most affected - and how to adapt

✅ How to stay relevant by learning to use AI, not fear it

✅ The danger of blindly trusting AI-generated data

✅ Why prompt engineering is becoming a critical skill

✅ How AI creates new opportunities for automation experts

🔗 Whether you’re a business owner, a VA, or just trying to keep up, this episode will help you see where AI fits into your future — and how to stay ahead of the curve.

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Your "Page Not Found" (404) page might be doing more harm than good — or at the very least, missing a chance to connect. In this episode, Charly explains how to turn that dead-end page into a warm welcome that builds trust and boosts engagement.

📌 You'll discover:

✅ AI tools sometimes generate fake links to your site

✅ How this affects your site's reputation and user experience

✅ What your 404 page should include beyond “Sorry, not found”

✅ Smart ways to turn lost visitors into warm leads

🔗 Whether you add a search bar, newsletter opt-in, or a chatbot, your 404 page can go from frustrating to functional - and help your site work harder for you.

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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Twitter: https://twitter.com/yourbizmgr

Instagram: https://instagram.com/ask_charly_leetham

LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

Charly just uncovered a handy new feature in Zoho WorkDrive — and if you use tools like Snagit or Loom, you’ll want to see this.

In this episode, Charly demos the built-in screen, video, and audio recording tools now available directly inside Zoho WorkDrive. No more switching apps to create and share quick videos!

📌 You'll learn how to:

✅ Record your screen, webcam, or audio right from any folder

✅ Share recordings instantly with your team or clients

✅ Use these tools for clearer communication (and fewer emails)

✅ Save time by storing everything in your WorkDrive

🔗 If you're collaborating with remote teams or providing feedback often, this feature could streamline your entire workflow — all without needing extra software.

🔗 Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://askcharlyleetham.com/likes/rise-and-shine

Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager