Adjuster Talk

AT052 Chris Stanley on Getting Into Auto Insurance Adjusting Part 2

Chris Stanley is the founder of IA Path, a company dedicated to providing independent insurance adjusters with the best online training, support, and networking opportunities to begin and excel as an insurance adjuster. He has over a decade of experience as an insurance adjuster and appraiser, working primarily with automotive catastrophe claims. In addition to transforming lives and impacting careers, he is the author of the Amazon bestseller, Hail Adjuster’s Playbook: A Step-by-Step Guide to Being and Becoming a Catastrophic Independent Auto Hail Adjuster.

Chris rejoins me this week to discuss his upcoming book and how it aims to help more adjusters get started in the industry on the right foot. He shares some of the initial steps adjusters need to take to succeed in this industry as well as mistakes many new adjusters make as they begin their careers. He also explains the three key phases of an insurance adjuster’s journey.

“Learn how to actually do something in claims before you even get your adjuster license because getting your adjuster license is a journey all on its own.” - Chris Stanley

In This Episode of Adjuster Talk:

• How his upcoming book can help new adjusters get started and become successful.
• The steps required to become a successful insurance adjuster.
• The 3 phases of becoming a successful adjuster.
• The importance of treating your adjusting career as a business.
• Mistakes to avoid as a new adjuster.
• The importance of separating your business and personal finances.
• How to promote your adjusting business.

Connect with Chris Stanley:

• IA Path
• Hail Adjuster’s Playbook: A Step by Step Guide to Being and Becoming a Catastrophic Independent Auto Hail Adjuster
• LinkedIn

Adjuster Talk Exclusive Offer!

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This course alone is valued at $500, but as a loyal listener of the Adjuster Talk podcast, you’ll also receive an exclusive offer - a full suite of valuable, archived training - that’s OVER $2000 VALUE for only $500! You’ll learn how to handle claims such as hail, flood, CCC1 and more.

Visit AdjusterTalkAuto.com

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Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

AT051 Chris Stanley on Getting Into Auto Insurance Adjusting

Chris Stanley is the founder of IA Path, an organization dedicated to helping independent insurance adjusters get the training and support they need to succeed in the industry. He is the author of the Amazon bestselling book: Hail Adjuster’s Playbook: A Step by Step Guide to Being and Becoming a Catastrophic Independent Auto Hail Adjuster. As an independent adjuster with over a decade of experience, he is committed to helping others transform their adjusting career into a vehicle to achieve their goals and realize their dreams.

Chris joins me today to share his journey as an independent auto adjuster and the high and low points of his adjusting career. He shares how he realized the dire need for training and support services for auto adjusters and what inspired him to create materials to help other adjusters get started in the industry. He also explains the importance of having reasonable expectations on the financial aspects of being an insurance adjuster, why adjusters need to consider themselves as business owners instead of employees and shares a behind-the-scenes glimpse of his upcoming book project.

“You can’t expect to walk into any industry - much less adjusting - if you don’t have reasonable expectations about what you’re getting into.” - Chris Stanley

In This Episode of Adjuster Talk:

• The high points of his auto adjusting career.
• How working as an auto insurance adjuster has empowered him and his family to achieve their goals and dreams.
• How he identified the need for auto adjusting training services.
• The importance of having reasonable expectations before deciding to become an insurance adjuster.
• The importance of thinking like a business owner instead of an employee.
• His latest book project.

Connect with Chris Stanley:

• IA Path
• Hail Adjuster’s Playbook: A Step by Step Guide to Being and Becoming a Catastrophic Independent Auto Hail Adjuster
• LinkedIn

Enroll Today for the Royal Adjusting Services Academy!

Are you ready to take your independent adjusting career to the next level? Royal Adjusting Services and Adjuster Talk Podcast are excited to announce our new insurance claim adjusting school - Royal Adjusting Services Academy. At Royal Adjusting Services Academy, you will learn everything you need to know to take your career to the next level, including a curriculum in dynamic, custom, and mock-up rooms and roofs as well as other cutting-edge techniques to help you become successful in the claim environment.

Visit our Royal Adjusting Services Academy website or email

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Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Francisco Aragon is an independent claims adjuster in the Phoenix, Arizona region. He has been in the insurance adjusting industry for almost eight years but has previous experience with insurance claims since his former role as a sales representative. Francisco is experienced in multi-state licensed daily and catastrophe claims, handling different claims due to water, wind, hail, fire, and even hurricanes. He boasts of being able to write accurate estimates onsite.

Francisco joins me today to share what it’s like to be an adjuster in the Phoenix area. He describes his experience with being his own boss and the skills he honed to get to where he is today. He explains the importance of a good work ethic and why being lax won’t get you anywhere in this industry. Francisco also offers advice to those who are thinking about becoming an insurance adjuster.

“If you're complacent or lazy, you probably won't last very long in this job.” - Francisco Aragon

This week on Adjuster Talk:

• What Francisco is doing right now to train for his hobbies.
• What the market is like in Arizona.
• The typical claim he works on within the Arizona area.
• His life before being an adjuster and how he became part of this industry.
• His best and favorite claim story.
• The work routine he has and his work ethic.
• The importance of being fast and in proximity to this type of business.

Connect with Francisco Aragon:

• LinkedIn

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

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Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Anssi Viljanen is an independent insurance adjuster in the Los Angeles, California area. Along the way, he experienced playing roles in the real estate and solar energy industries as well as being a limo driver. He credits his inspiration in becoming an adjuster after listening to the Adjuster Talk podcast. Anssi’s career took off just after Hurricane Harvey wreaked havoc across America.

Anssi joins me to describe what he’s been doing in the past year, and how he managed to complete 700 insurance claims in a year, and the projects he’s currently working on. He explains how he manages his time, especially when handling multiple claims. Anssi also shares the story of when he was bound for deportation in California and ultimately missed his wedding.

“700 claims in a year sounds like a lot, but it breaks down to about a 40-hour workweek.” - Anssi Viljanen

This week on Adjuster Talk:

• The number of claims he does in a week and his strategies for time management.
• How he got into the business of being an independent adjuster.
• Some of the examples of claims he's experienced handling.
• How he met his wife and the effort he put to be with her.
• The story when he was deported and missed his own wedding.
• How his then-fiancee got him out of the deportation cell.

Connect with Anssi Viljanen:

• LinkedIn
• Email: [email protected]

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Michael Ryan is an independent adjuster with over 15 years of experience. He is perhaps one of the most hardworking adjusters I’ve ever met, having closed well over 3,000 claims in just the last three years. His bread and butter consist of Daily, CAT, and Flood Insurance. Never one to settle on his laurels, Michael once did claims every day, raking in 40 claims a week, and he still wanted to have more.

Michael joins me today to share why he changed the business strategy that made him successful for over a decade. He describes his work process now and its pros and cons. He shares some of his favorite adjuster stories and the lessons he’s learned from them. Michael also explains the critical skills he acquired before he became an adjuster and how they have helped him in this industry.

“When I'm on the road I know I'll have 18 solid hours a day to do what I’ve got to do.” - Michael Ryan

This week on Adjuster Talk:

• Why Michael is cautious when it comes to metal roofs.
• The change he made to his business and what inspired him to change.
• Why having many clients is both a blessing and a curse.
• Comparing workloads at home and on the road.
• When his insurance adjuster career started and what led him on this journey.
• The skills necessary to become a good adjuster.
• Recalling some of his most exciting claim stories.
• Where he's been for the last five years as an adjuster.

Connect with Michael Ryan:

• LinkedIn

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

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Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Westin Vance was once part of the Royal Adjusting Services team. He earned his adjuster license just before Hurricane Harvey devastated homes all over the country. Before he became an adjuster, Westin was busying himself working for a law firm as he prepared for law school himself. It didn’t take long before Westin realized being a lawyer wasn’t for him. He has since begun to train his body with Jiu-Jitsu and his mind with business strategies and independent adjuster knowledge.

Westin joins me today to share his life after he parted ways with Royal Adjust Services and the lessons he’s learned when it comes to building authentic relationships. He explains why chasing money is not the only way to be successful in an industry. He also discusses the time he worked with me at my company, the wisdom he gathered, and what made him eventually go his own way.

“Money is just a side effect of effort.” - Westin Vance

This week on Adjuster Talk:

• The events that transpired after Westin started working with Royal.
• What his life was like before he planned on becoming an adjuster.
• The milestones he achieved thanks to being an adjuster.
• Why focusing on the money is not going to make you successful.
• How my company thrived when Westin was still part of it.
• Forming relationships in any industry and how it paves the way for success.

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Levi Castleberry is an insurance adjuster providing claim services to customers in the Garland, Texas area. He works for WORLEY, a diversified risk management company that is capable of handling a large number of claims ranging from hurricanes and hailstorms to fires and floods. Levi’s journey to becoming an adjuster wasn’t easy, with many of his initial claims requiring long-distance travel and sometimes risking his life just to get a good photograph.

Levi joins me today to share his story and journey on how he became an insurance adjuster. He describes the challenges of having no experience in this industry, what his first claim was like, and the type of claims he currently focuses on. He discusses some of the drawbacks of being an insurance adjuster and the most challenging aspects of the claim process. Levi also shares some of his favorite experiences while working in the field.

“Sometimes you're going to be thrown in situations where it's not going to be easy, but guess what? The claim has got to get done.” - Levi Castleberry

This week on Adjuster Talk:

• How long Levi has been in the business of being an adjuster.
• The types of claims that make up the bulk of his business.
• How he was introduced to the world of insurance adjusting.
• Knowing when to decline a claim or a company.
• What it was like soliciting his first claim and what makes it a challenge.
• The most mentally challenging part of the claim process.
• Some of his favorite claim stories.
• The drawbacks of being an insurance adjuster.

Connect with Levi Castleberry:

• LinkedIn

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Kagan Blackburn is the Owner of Blackburn Claims LLC. He is an independent adjuster that many would consider an expert hustler, busy with the next claim right after the last one. He also helps multiple corporations and private individuals with their local assignment needs. Kagan says being an independent adjuster allows him to help other people grow and fix their lives.

Kagan joins me to share how his business has been since we last had him on the show. He describes his life before he ventured into the world of independent adjusting. He explains how he sets boundaries between life and business. Kagan also describes some of the everyday struggles that independent adjusters experience on their way to success.

“This career can be negative if you let it. However, it can be very positive if you allow it to be as well.’” - Kagan Blackburn

This week on Adjuster Talk:

• Kagan's business and when he decided to become an independent adjuster.
• What his life was like before adjusting and what it is like today.
• Why he uses two separate phones for his family and his business.
• The common challenges of being an independent adjuster.
• How customer service has become fast-paced in the last few years.
• The various improvements he made in his life since becoming part of the independent adjuster industry.
• How being a guest on the show has helped his career.

Resources Mentioned:

• It's All About Relationships and the Hustle with Kagan Blackburn

Connect with Kagan Blackburn:

• LinkedIn
• Email: [email protected]

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Anssi Viljanen previously worked in the solar industry as well as a limo driver in California. In 2017, while facing over $40,000 debt, he learned about the devastating destruction caused by Hurricane Harvey. After deciding to lend aid to help homeowners rebuild their lives, Anssi began working property claims in Texas with Royal Adjusting Services.

Anssi joins me today to learn more about my experiences while working in the field as an insurance adjuster. We discuss how I turned in over 10,000 insurance claim reports throughout the lifetime of my experience as an independent adjuster. We also share “war stories” we’ve had throughout our careers and discuss some of the most interesting - and scariest - experiences we’ve had while working in the field.

“Getting together with adjusters, it’s always so much fun to hear some of those old ‘war stories.’” - Anssi Viljanen

This week on Adjuster Talk:

• My career as an independent adjuster and how I turned in over 10k claims, independently, throughout the lifetime of my career
• How Anssi’s career began as an adjuster
• Reminiscing on my first insurance claim
• Crazy experiences we’ve had while working claims
• The importance of making safety a TOP priority while working in the field
• Working with Public Adjusters
• The sewer backup claim I worked while in Chicago

Connect with Anssi Viljanen:

• LinkedIn

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show

Chris Stanley is a huge advocate for independent adjusters. He is the founder of IA Path, an all-in-one mentorship, licensing, training, and job placement program designed to help new adjusters start their career on the path toward success. With over a decade of auto adjusting experience, Chris has trained over 1,000 independent adjusters through his program. Additionally, he is the Amazon bestselling author of multiple books for insurance adjusters, including The Hail Adjuster’s Playbook.

Chris joins me today to share how IA Path got started and their mission to help new adjusters begin their career. He explains why it’s critical to stay committed to your career goals and recognizing new opportunities to advance your career. He also shares why it’s important to focus on a specific niche to achieve success in the adjusting industry and how his program can help new adjusters discover the career path that is most suitable for them.

“We still have opportunities - they just look a little bit different.” - Chris Stanley

This week on Adjuster Talk:

• How IA Path got started and how it helps new adjusters
• The importance of staying committed to your goals and recognizing new opportunities
• How the adjusting industry has evolved over the last two decades
• Why you need to focus on a specific niche and become a specialist
• The biggest challenge for new adjusters
• The pros and cons of working as a staff adjuster
• The importance of receiving proper training
• What it really takes to become a successful insurance adjuster
• How his program helps new adjusters find the career path that is perfect for them

Resources Mentioned:

• The One Thing by Gary Keller

Connect with Chris Stanley:

• IA Path

Connect. Share. Inspire.

Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.

_____________________________________________________________________________________

Join the Royal Adjusting Services roster at RoyalAdjustingServices.com

Download the "Steps to Becoming an Adjuster Guide"

Free 7 Day Trial to the IA Path Adjuster Mentorship Community at AdjusterTalk.show