In this episode of AdjusterTV Radio, Matt interviews Dave Hall, a public adjuster who used to be an independent adjuster:

• Why would an IA switch from being an IA to a PA
• What is a PA and the difference between an IA and a PA?
• Best practices when working with a PA - should you be scared of PAs?
• What to do when the PA has a MUCH higher estimate for damages
• Adjuster Opportunity: dispute resolution
• How to get on the first call list
• What to do when a claim goes sideways
• How new tech is affecting the public adjusting world
• In a perfect world, do we need PAs?
• Why customer service is the most important thing

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