In this episode, we sit down with Carl B. to unpack his remarkable comeback to the insurance adjusting world after a six-year break. Carl originally worked major CATs like Harvey and Irma before shifting into the powersports industry. When he returned in 2023, many said it was the “worst time” to get back in—but Carl proved them wrong. After taking the *Fast Track to Deployment* course, he completely transformed his inspection process, scheduling, and documentation. We break down his before-and-after results across two storms, Beryl and Helene, and talk about the systems, mindset, and certifications that helped him rise to the top of the roster. Carl also shares his best advice for new adjusters trying to stand out in a competitive field—and it starts with simply following the process.

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Adjuster Stories with Guy Grand

Nicholas Jeffords doesn’t hold back in this episode of Adjuster Stories. From brutal honesty about industry mistakes to the emotional toll of inspecting burned-down homes, he brings the kind of unfiltered experience only a working adjuster can deliver. Nicholas opens up about learning from rejection, calling out bad work, and navigating one of the most misunderstood careers in America. Whether you're new or seasoned, his story is a wake-up call and a battle cry for integrity in the field.

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This video breaks down the essentials of doing taxes as an independent adjuster—from avoiding the surprise tax bill that comes with big, fast income to claiming the deductions most adjusters miss. Veteran tax preparer Kimberly Hardin explains how to separate business and personal money, track expenses the easy way, and stay audit‑proof, all in plain English so you can file with confidence and keep more of what you earn.

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Adjuster Stories with Guy Grand

In this candid conversation, Justin Davidson shares his journey from quitting a stable career as a mailman to becoming a storm-season warrior handling over 400 claims in under a year. Hosted by Guy Grant, the interview covers the real-world hustle of independent adjusting—what it takes to succeed, why following the process matters, and how to navigate dangerous contractor encounters in the field. Justin also reveals a costly estimating mistake he made on hundreds of claims and how he turned it into a learning experience. For new and veteran adjusters alike, this episode is packed with insight, humor, and hard-won wisdom from the field.

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Adjuster Stories with Guy Grand

Nora Housey talks about what it’s really like to run claims in one of the toughest markets for adjusters: North Dakota. From climbing steep, snow-loaded roofs with a 28-foot ladder to adapting her workflow in remote areas with no cell service, Nora shares how she stuck with it when nearly all of her classmates dropped out. With a calm, sharp perspective and a no-nonsense approach, she proves that grit and professionalism still win in this industry.

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Matt shares hard-earned lessons from over 20 years in the catastrophe claims industry. From personal pitfalls like poor health choices (60 pounds overweight from drive-thru meals) to professional missteps—like fearing contractors, neglecting car maintenance, or rushing inspections without quality—the adjuster reveals how small mindset shifts and planning can transform your career. Key takeaways include the power of patience for long-term success, the compounding value of networking in the tight-knit IA community, and the missed opportunities from not getting more licenses early (e.g., skipping Texas, the hail capital). Diversifying into commercial claims, avoiding fancy gear or cars for field work, and mastering communication—the #1 complaint from managers—are also covered. Practical tips like using a cheap Dell laptop, working side gigs in the off-season, and giving yourself a post-storm break round out the advice. Learn how being 5% better can give you a raise and why every opportunity is a chance to build skills. 

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In this conversation, James Mathis and Matt discuss the intricacies of claims management, emphasizing the importance of communication, timely claims submission, and the challenges faced in the field. They share personal experiences, career changes, and insights into maximizing opportunities within the adjusting profession. The discussion also touches on the future of claims adjusting and the evolving landscape of the industry. In this conversation, James Mathis and Matt discuss the intricacies of the insurance adjusting industry, emphasizing the importance of documentation, networking, and maintaining integrity in business practices. They share personal experiences and insights on navigating difficult conversations, building relationships, and the role of technology in the industry. The discussion also touches on finding balance in work and life, the future of the industry, and the significance of creating opportunities through networking.

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Adjuster Stories with Guy Grand
https://www.vas-trained.com

Join Guy Grand as he interviews Mark, a former military veteran turned property adjuster, who shares his journey from 32 years in the Army to navigating the challenging world of catastrophe adjusting. They discuss how Mark transitioned into the career, the importance of training and process, and how ego and teamwork play critical roles in adjuster success. Mark also talks about his unique full-time RV lifestyle, balancing deployments with exploration, and offers advice for new adjusters looking to thrive in the industry.

🎥 Want to start your journey as an independent adjuster? Visit https://adjustertv.com/start to learn how to launch your career.

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Adjuster Stories with Guy Grand
https://www.vas-trained.com

In this episode of Adjuster Stories with Guy Grand, Guy reconnects with Brian, a seasoned adjuster with over 20 years of field experience. They discuss how the industry has evolved, the challenges of maintaining quality amid shifting expectations, and the value of building genuine connections with insureds. From the importance of maintaining consistency and process to the frustrations of working with undertrained reviewers and automation, Brian shares candid insights into the state of property insurance adjusting today.

🎯 Ready to start your journey as a property insurance adjuster? Visit https://adjustertv.com/start for resources and guidance.

Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos. New videos arrive every week!

Adjuster Stories with Guy Grand
https://www.vas-trained.com

In this episode of Adjuster Stories with Guy Grand, Guy interviews Paul, a February 2023 VAS training graduate, who shares his journey into the world of property insurance adjusting. From starting with minimal knowledge to handling challenging claims during hurricanes Ian and Milton, Paul discusses the learning curve, the value of proper training, and the importance of having a solid process. Whether it's mastering software like Xactimate or tackling million-dollar properties in California, Paul's story is one of perseverance, learning, and growing in a highly demanding industry.

🎯 Want to start your journey as a property insurance adjuster? Visit https://adjustertv.com/start for resources and guidance.

Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos. New videos arrive every week!