Adjuster Stories with Guy Grand
https://www.vas-trained.com

Join Guy Grand as he interviews Mark, a former military veteran turned property adjuster, who shares his journey from 32 years in the Army to navigating the challenging world of catastrophe adjusting. They discuss how Mark transitioned into the career, the importance of training and process, and how ego and teamwork play critical roles in adjuster success. Mark also talks about his unique full-time RV lifestyle, balancing deployments with exploration, and offers advice for new adjusters looking to thrive in the industry.

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Adjuster Stories with Guy Grand
https://www.vas-trained.com

In this episode of Adjuster Stories with Guy Grand, Guy reconnects with Brian, a seasoned adjuster with over 20 years of field experience. They discuss how the industry has evolved, the challenges of maintaining quality amid shifting expectations, and the value of building genuine connections with insureds. From the importance of maintaining consistency and process to the frustrations of working with undertrained reviewers and automation, Brian shares candid insights into the state of property insurance adjusting today.

🎯 Ready to start your journey as a property insurance adjuster? Visit https://adjustertv.com/start for resources and guidance.

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Adjuster Stories with Guy Grand
https://www.vas-trained.com

In this episode of Adjuster Stories with Guy Grand, Guy interviews Paul, a February 2023 VAS training graduate, who shares his journey into the world of property insurance adjusting. From starting with minimal knowledge to handling challenging claims during hurricanes Ian and Milton, Paul discusses the learning curve, the value of proper training, and the importance of having a solid process. Whether it's mastering software like Xactimate or tackling million-dollar properties in California, Paul's story is one of perseverance, learning, and growing in a highly demanding industry.

🎯 Want to start your journey as a property insurance adjuster? Visit https://adjustertv.com/start for resources and guidance.

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Chuck, a 2020 graduate of the VAS training program, joins Guy Grand to share his story of reinvention. From starting in the midst of COVID to running over 500 claims a year, Chuck’s experience offers a candid look at the adjuster life. Topics include navigating South Florida's high-stakes claims environment, handling depositions, and excelling as a liability claims adjuster. Learn how Chuck’s dedication and adaptability turned a $25,000 training investment into a rewarding career.

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In this episode, Guy Grand chats with Will, a former Army mechanic turned property insurance adjuster. Will shares his journey from military service to the world of catastrophe claims, detailing his first storm deployment, learning experiences in the field, and his approach to navigating the industry's challenges. Tune in to hear Will's advice on building trust with insureds, the importance of ethics, and balancing work with family life. If you're curious about what it takes to succeed as an adjuster or just love a good story, this episode is for you.

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Adjuster Stories with Guy Grand: Ammon's Journey from the Air Force to Adjusting
In this engaging episode, Guy Grand interviews Ammon, a former Air Force veteran turned independent property adjuster. Ammon shares his story of transitioning into the industry, his initial struggles, and how embracing tools like AI has enhanced his efficiency and accuracy. From fire losses to hail claims, Ammon’s practical advice and lessons learned highlight the importance of perseverance, mentorship, and adaptability in building a successful career. Whether you're just starting or looking to refine your approach, this episode provides invaluable insights.

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Adjuster Stories with Guy Grand
In this episode, legendary trainer Guy Grand sits down with Jaylin, a new adjuster who has already handled over 300 claims in his first year after graduating from the renowned (and now closed) Veterans Adjuster School. Jaylin shares his honest and often humorous take on building his career, from navigating tricky claims and demanding homeowners to mastering a process that guarantees success. Whether you're new to adjusting, a seasoned pro, or just curious about the industry, this podcast delivers valuable insights and stories from the front lines of catastrophe claims.

Adjustertv.com/start

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In this first adjuster stories podcast Guy talks with Richard who was in the last Vas-Trained Adjuster class. Richard graduated in June of 2024 and began running claims within a few weeks. Starting with daily claims Richard went on to run storm claims after hurricanes Helene and Milton.  Guy and Rich talk about who to go with during a storm if you are already running day claims. 

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Summary

In this conversation, Matt shares his journey of becoming an adjuster and his experiences in the industry. He talks about his transition from working in video production to becoming an adjuster, his first storm and training experience, and his first hurricane. Matt also discusses the attitudes towards new adjusters and the challenges they face. Finally, he shares the inspiration behind creating Adjuster TV and his goal of providing guidance and support to adjusters. Matt Allen started Adjuster TV to help adjusters optimize their skills and succeed in the industry. He saw an opportunity to build a business around standardized training and mentorship. The core focus of Adjuster TV is to provide valuable information and training to adjusters, both new and experienced. Matt's goal is to help adjusters develop the right mindset, customer service skills, and time management techniques to excel in their careers. Adjuster TV offers various training programs, including the Fast Track to Deployment, which provides a comprehensive framework for the claims process. Matt's future plans involve optimizing and expanding the training programs to better serve the industry.

Takeaways

• Becoming an adjuster often involves a transition from a different career or industry.
• Training and mentorship are crucial for new adjusters to succeed in the field.
• The first storm or hurricane experience can be challenging and stressful for adjusters.
• There is a need for better support and guidance for new adjusters in the industry. Adjuster TV was created to provide standardized training and mentorship for adjusters.
• The core focus of Adjuster TV is to help adjusters optimize their skills and succeed in the industry.
• The Fast Track to Deployment program offers a comprehensive framework for the claims process.
• Matt's future plans involve optimizing and expanding the training programs to better serve the industry.

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Summary

In this conversation, Christian, an experienced independent adjuster, shares his insights and advice for new adjusters. He discusses the reality of six-figure income in the industry and the importance of understanding the claims process. Christian emphasizes the value of networking and building relationships, as well as the need for continuous learning and training. He dispels myths about oversaturation in the industry and the idea that on-the-job training is sufficient without prior training. Christian also highlights the importance of balancing work and personal life as an adjuster. In this conversation, Christian Rodriguez discusses the types of claims he handles, the average claim amounts, and the importance of changing locations to avoid burnout. He shares his strategies for preparing for a storm, handling days off, and setting up for success in the field. Christian also emphasizes the importance of avoiding over-scoping and catching up on work. He discusses his future plans, including obtaining an LLC and S-Corp, and building a mobile office. Finally, he mentions his interest in expanding into large loss claims and obtaining drone certifications.

Takeaways

• Understanding the claims process and gaining experience in both field and desk adjusting are crucial for success as an adjuster.
• Networking and building relationships with other adjusters and firms can lead to more opportunities and work.
• Obtaining multiple licenses in different states can significantly increase the chances of getting work during different seasons and events.
• Continuous learning and training, both through free resources and paid courses, are essential for staying updated and improving skills as an adjuster.
• Balancing work and personal life is important to avoid burnout and maintain a healthy lifestyle. It is important to change locations and take breaks to avoid burnout in the insurance adjusting industry.
• Preparing for a storm involves having all necessary equipment ready to go and making initial contacts with clients.
• Avoid over-scoping by properly managing your workload and setting realistic expectations for inspections and report writing.
• Taking time off and prioritizing self-care is crucial for maintaining work-life balance in a demanding career.
• Consider obtaining certifications and expanding your skills to increase your value as an adjuster.

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