AdjusterTV Radio

In this exclusive AdjusterTV interview, Matt chats with ServPro about - among other things - the difference between water categories and classes and how a water mitigation company decides whether to dry something out or rip it out and replace it.

Learn how to become an adjuster at adjustertv.com/start

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Viewer questions about getting started in claims with special guest Guy Grand, co-founder of Veteran Adjusting School.

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every month!

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

• How to work as an IA team with your spouse
• Next steps after you get your license >> Xactimate Certification
• NACA convention survival guide
• How to get into NFIP
• Why AI and robots and drones will never replace adjusters
• Why claims is a completely recession-proof, pandemic-proof, economy-proof, president-proof career.  If you do it right, it can even be (almost) weather proof.
• Should you work for one or multiple firms
• Should you try to work auto and/or marine?

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

Matt Workman Free Coaching Call

• Learning construction, path to becoming an IA, working in the off-season.
• Should you learn X1 or Symbility?
• What does your year look like as a property cat adjuster?
• How to learn construction.
• How much money you need to get started.
• Why and how you should network as an adjuster.
• How to learn restoration construction.
• Can you be a daily and a cat property adjuster?

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

Christy's Questions:

If there's an event like a hurricane, and 50 IA firms are calling / emailing… what do I do? Are the IA firms that I turn down going to be mad and take me off their roster?

As a new IA should I go ahead and take an hourly position during an event?

New IAs agreeing to lower pay seems like a huge point of contention with the seasoned IAs. Doesn't it wind up drag down everyone’s pay?

If I am working daily claims, and a storm hits, how do I shut off new claims and tell the IA firm I've been running dailies for “sorry gotta go!” Will they ever give me dailies again?

How do I know which IA firm to focus on? They all talk a good game… how does a new IA avoid the pitfalls and traps of dealing with shady IA firms?  

Considering all of a CAT Field IA’s daily expenses while on site, does a remote adjuster end up making (and keeping) just as much income as a Field IA?

Would it be a smart move as a new IA, to forget about Field at the very beginning and focus on Desk? It seems to me a new IA could learn a hell of a lot of X1 experience by looking over other Field X1 work and learn what both a good file looks like and a bad file looks like, then take that info out in the Field in 6-8 months.

Was it a waste of time for me to get certification after certification after certification? Do IA firms really even look at any of that?

As a brand spanking new IA, with so many other things to learn, would it make sense for me to put in the time, take the NFIP classes, and get my NFIP Mentorship going now?

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

In this video, Matt and Corinn from AEIclaimslaw.com talk about their new training inside of AdjusterTV Plus as well as how you can prove that you’re an expert in insurance policy with highly regarded designations.

As an adjuster, you need to wear a lot of hats.

• construction hat
• restoration expert hat
• customer service hat
• estimating software hat

Even thought you've only got the one noggin, the biggest thing that separates us as adjusters from contractors, PAs, attorneys, and water mit people is that we also have to wear an additional hat: THE POLICY HAT.

Yes, policy is a little bit complicated. But again, it's not rocket surgery.

The best adjusters know how to interpret and analyze coverages using any policy because they know the basics of how a policy works.

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

In this video, independent property adjuster Laura Samford reports from her current daily claims deployment..  in Australia!  Because of a connection she made at the National Association of Catastrophe adjusters conference in 2020, she's been working almost non-stop for two years, including the last 6 months in another country.

Learn how handling claims is different DOWN UNDAH! (ahem.. sorry)

I caught up with property adjuster Laura Samford as she approaches the end of her first 6 month stint overseas handling claims.  She was originally called to run flood claims but because Australia is also short-handed when it comes to adjusters, she has stuck around and handled all kinds of claims from fires to earthquake claims.  

Learn more about what it's like to run claims overseas and how you can set yourself up to get a gig like this.  But first..

As you know..  We're entering the peak of hurricane season and you need to be ready to hit the ground running if and when we get a landfalling hurricane this year.  Do you want to know how you can jump to the front of the line for deployments at major IA firms?  

Then you gotta check out the 2022 AdjusterTV Hurricane Orientation

In this totally free, totally live training you'll learn:

• what the full deployment process actually looks like from somebody who's worked several hurricanes, including 2005's Katrina. How standby works, what to expect at orientation, how claims are assigned, and so on
• you'll also learn how to build a total loss estimate in minutes - even if you have never handled a claim before.
• and as a bonus to you if you attend live, you'll get first crack at earlybird pricing for my Fast Track to Deployment property adjuster Certification program - which, by the way, enrollment officially opens with the first webinar so you do not want to miss it.

Register for the next 2022 AdjusterTV Hurricane Orientation at adjustertv.com/thrive

Don't forget to register for the 2022 AdjusterTV Hurricane Orientation and be sure to show up live so that you can get special earlybird pricing on our flagship adjuster training program and certification.  The fast track to deployment certification.  This certification is currently honored by the following firms:  

• Pilot
• Alacrity
• Sedgwick
• Pacesetter
• CCMS
• Crawford  

These firms all had a hand in the development of our new certification so you know this is the real deal.  Register for the free Hurricane orientation at adjustertv.com/thrive and I'll see you there live.

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

It's quiet..  too quiet..  With the official AdjusterTV start of the 2022 hurricane season, as of August 17th, 2022, we have had (drum roll please) a whopping THREE devastating tropical storms this year so far.  Three.  

By this time last year we were already down to 'H' in the names with category one Henri, which was the third hurricane of the season.

That said, category four bruiser Ida blew up south of Cuba as a tropical storm August 26th and within a very short 3 days made landfall in Louisiana with 150mph winds.  

Things can happen very quickly this time of year and - that - is why I always say that hurricane season doesn't officially start for cat property adjusters until the middle of August.  

The peak of hurricane activity will come mid-September and effectively be over by Thanksgiving.

As catastrophe adjusters we also know that no matter what the eggheads say, Mother Nature is going to do what she wants and even though they're predicting 20-22 storms this year, we could have a half dozen.  

Or..  we could have yet another record-breaking year.  

The bottom line is that anything can happen and if you want to be in this game, you need to be ready to get sent to the coast with 24 hours notice if things gets real..  or if nothing happens to accept that not every season will have huge hurricanes that send tens of thousands of claims adjusters to the coast to help with the recovery.  

In this episode of AdjusterTV Radio, I talk with experienced adjuster Steve about his experiences on his first hurricane and how you can be ready to deploy - or not.

If you're enjoying this video and you're ready to take the next step and learn how to start adjusting claims, then check out my step-by-step video training called the Road to the Storm at adjustertv.com/start  This training is totally free and includes not only a complete series of training videos but a PDF guide that includes a ton of career resources to go along with it.

Jump start your career right now at adjustertv.com/start

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

In this episode, Matt and Chris - a newer adjuster with some field experience - talk about closing claims on site and what a new adjuster needs to know about making through their first storm deployment in one piece:

• What documentation is needed to satisfy the claim requirements
• Reasons why a file might get kicked back
• What does an GLR look like and how they should be completed
• How to handle an inexperienced file reviewer 
• How Cat and daily claims are different
• What is a gatekeeper?
• What is the best way to influence the gatekeeper to give you work
• How to improve your efficiency 
• What are macros and how you can use them to improve cycle time
• Benefits of closing claims while at the customers home

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!