AdjusterTV Radio

We're doing something a little bit differently in this episode of AdjusterTV.  
Caleb M. joins Matt for an hour-long coaching call.  Caleb asks a TON of great questions but the biggest ones are:

• the biggest pitfalls for new adjusters
• how to avoid burnout
• one- and five-year career path recommendations
• what advice would Matt give himself if he could go back in time to the beginning
• and lots more!

Did you know that you can watch every episode of AdjusterTV at our website, adjustertv.com?

Join us on the air with a coaching call at adjustertv.com/coach

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

In this episode of AdjusterTV, Matt and James talk about how adjusters make money, how much you can make - but also the importance of having REALISTIC expectations.
We also talk about:

• Deployment frustrations (major hurricanes)
• Good vs Good Enough in writing estimates 
• Tree bills
• Matt ruins a patio
• James meets childhood friends on claims in distant corners of the country

Don't forget, adjusterscore.com is now live!  Prove yourself to the IA firms with Adjuster Score.

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

In this episode of AdjusterTV Radio, learn exactly what the best independent adjusters do to earn the big bucks - including getting started right, how much money should you save, the best way to train, building relationships and networking, and so much more.

RUNDOWN:

What is an independent adjuster?

The different types of adjusters:

• property
• auto
• cat
• daily
• additional types:
• commercial
• farm ranch
• condo
• contents
• heavy equipment
• RV
• liability

Desk roles:

• file review
• QA
• writer

description of typical path - how to get started

• finding out about this career
• decide if its right for you or not

prep for work:

• licensing
• training and certifications
• networking
  • NACA, catcon, midamcat, pacesetter, eberl, etc.
• gear
• storms
• virtual work

How the work part of this work works - aka having proper expectations:

• storms happen when they happen - you could be in the middle of getting ready or all done and sitting around waiting
• second deployment is key
• how to actually get your second deployment (and third and so on)

Career-building:

• saving for your first/second deployments
• building a career
• how long does it actually take to start making good money - volume.

How the best adjusters work:

• mindset - delayed gratification and service
• willingness to go above and beyond ALWAYS
• willingness to adapt, grow, and build skills
• ambition - they don't stay in one role their entire career
• professionalism - this means leaving the ego at home
• listen more than they talk
• punctual
• serving the customer first before themselves - who is the customer?
• organized and efficient
• never multitask > LEARN WHY

The best adjusters treat their career like a business:

• sales
• marketing
• accounting
• continuous improvement
• short and long-term plans for growth and advancement

This episode of AdjusterTV is brought to you by:

Pacesetter Claims Service

Crawford and Co - attend the 2022 Cat Conference

CPLIC - protect yourself with errors and omissions insurance

Eberl Claims Service 

US Tape (coupon ADJUSTERTV) 

AdjusterPro Adjuster Licensing 

Adjuster tools and gear by BullyBag

Haag Education (coupon ADJUSTERTV) 

Advanced adjuster training videos by Matt and industry experts

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

In this video, learn what we mean when we say "desk adjusting," how you can earn really good money as a desk adjuster, how to get this kind of work, and how to get good at the kind of work that you can do from home in your PJ’s...

What is a Desk Adjuster?  There are a few roles:

• file review
• desk adjuster
• writer/VA
• QA
• staff adjuster

How to get this kind of work:

• field deployment is still most common first step for traditional desk adjuster/file reviewer role
• writer role can be had out of the gate as long as you have good Xactimate, construction, and policy skills
• QA requires a lot of experience and knowledge
• file reviewer requires some experience

Several ways to get good training for this role:

• get virtual work
• take hands-on field adjuster training - even if you don't want to be a field adjuster
• take Haag Education's HCR training - coupon code ADJUSTERTV

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

As we tiptoe into 2022, the indie claims biz is as strong as ever. AdjusterTV personality James Mathis began his claims career just a couple of years ago. Find out how he's doing as an IA.

Also in this video, Matt and James yap at each other about all things DAILY plus:

• What does "DEPLOYED DAILY" mean?
• Deploying with pets.
• Types of IA work.
• Matt and James talk about their single highest-earning day of work and how they did it.
• There are FLEAS everywhere!

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

Matt and Crawford's Director of Claims Training Geoffrey Conrad go deep on what new adjusters should be doing to get started including:

• First call list
• Getting noticed in training
• How to choose the firm that's right for you
• Who is Crawford?
• How to make extra money with We Go Look
• What is Crawford looking for in new adjusters?
• How important it is to learn policy - and how to learn it
• An adjuster fumbles the claim of a Director of Claims Training
• The key to handling total losses
• What can adjusters do to fully prepare to become successful
• Adjuster mindset and adaptability
• There will NEVER be a time when field adjusters won't be needed
• Adjusters need to know how to "read the room"
• How to handle negotiations with contractors
• Do you adjust for the insured or do you adjust for the carrier?
• Handyman repairs vs customary and reasonable restoration
• Does Crawford want you to have an Xactimate Level 2 or 3 certification?
• What training does Crawford offer to new adjusters?
• Why adjusters who think they'll get on the job training on a major hurricane are hurting everybody, including adjusters in general
• What is the future of claims handling.  Are adjuster jobs safe?
• Crawford CatCon

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

It's Real: The Unified Adjuster Interface! 

How one company is making cobbled together claims software programs and systems a thing of the past.. It's about time!

Matt and Telaclaims Founder and CEO David Milton talk about the future of claims from the perspective of an insuretech company. More opportunities are coming for adjusters using this new technology to be more effective in the field by avoiding common efficiency problems.  Open to Adjusters, vendors and anyone who provides service to a claim to collectively work parallel to each other to get the job done. 

From best practices for claims handling to using video to reduce reinspections and lawsuits, Telaclaims makes everyone's lives easier by using this universal portal. 

Let us know if this week’s episode was helpful to you and any other topics you want to hear about!

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

This week on AdjusterTV Radio, Matt and author, YouTuber, and construction sales training expert Becca Switzer talk in-depth about sales and how just about everything we do as adjusters involves sales at some level. 

Tune in and learn about how she started her business, the 80-10-10 rule, how to plan your schedule to serve a longer-term goal, Advice for women getting into claims and construction industries and much much more! 

Let us know if this week’s episode was helpful to you and any other topics you want to hear about!

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

What kind of gear do you need as an insurance adjuster? Work smarter and set yourself up for success! From vehicles, gadgets and managing laundry on the road, Matt and James cover all things insurance adjuster gear on this week's AdjusterTV Radio along with Matt getting secretly recorded by a roofing sales guy in Wisconsin during a meeting.

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

I want to be an adjuster, but where do I begin? This week’s episode is perfect for any experience level in the adjuster field because Guy Grand and I  give you the basics. We’ll cover everything from skillset prerequisites, expectation management, common Xactimate questions, initial deployment costs to prepare for, and more. 

• What skills should you show up with to training?
• Checklists are critical
• How to get good at Xactimate
• Expectations for new adjusters on what they can earn
• Tough love from Guy
• What if you can't afford VAS?
• Learning how to manage email
• Basic computer skills that an adjuster needs before ever downloading Xactimate
• Basics of Xactimate
• Xactimate in the context of a claim
• Cost of first deployment
• Licensing strategy
• Daily vs cat
• DIY adjuster roadmap
• How to learn policy
• Matt and guy tell bad ladder stories

Did you know you can WATCH every AdjusterTV Radio episode ad-free at AdjusterTVPlus.com ?

Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!