Matt and Crawford's Director of Claims Training Geoffrey Conrad go deep on what new adjusters should be doing to get started including:

• First call list
• Getting noticed in training
• How to choose the firm that's right for you
• Who is Crawford?
• How to make extra money with We Go Look
• What is Crawford looking for in new adjusters?
• How important it is to learn policy - and how to learn it
• An adjuster fumbles the claim of a Director of Claims Training
• The key to handling total losses
• What can adjusters do to fully prepare to become successful
• Adjuster mindset and adaptability
• There will NEVER be a time when field adjusters won't be needed
• Adjusters need to know how to "read the room"
• How to handle negotiations with contractors
• Do you adjust for the insured or do you adjust for the carrier?
• Handyman repairs vs customary and reasonable restoration
• Does Crawford want you to have an Xactimate Level 2 or 3 certification?
• What training does Crawford offer to new adjusters?
• Why adjusters who think they'll get on the job training on a major hurricane are hurting everybody, including adjusters in general
• What is the future of claims handling.  Are adjuster jobs safe?
• Crawford CatCon

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It's Real: The Unified Adjuster Interface! 

How one company is making cobbled together claims software programs and systems a thing of the past.. It's about time!

Matt and Telaclaims Founder and CEO David Milton talk about the future of claims from the perspective of an insuretech company. More opportunities are coming for adjusters using this new technology to be more effective in the field by avoiding common efficiency problems.  Open to Adjusters, vendors and anyone who provides service to a claim to collectively work parallel to each other to get the job done. 

From best practices for claims handling to using video to reduce reinspections and lawsuits, Telaclaims makes everyone's lives easier by using this universal portal. 

Let us know if this week’s episode was helpful to you and any other topics you want to hear about!

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This week on AdjusterTV Radio, Matt and author, YouTuber, and construction sales training expert Becca Switzer talk in-depth about sales and how just about everything we do as adjusters involves sales at some level. 

Tune in and learn about how she started her business, the 80-10-10 rule, how to plan your schedule to serve a longer-term goal, Advice for women getting into claims and construction industries and much much more! 

Let us know if this week’s episode was helpful to you and any other topics you want to hear about!

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What kind of gear do you need as an insurance adjuster? Work smarter and set yourself up for success! From vehicles, gadgets and managing laundry on the road, Matt and James cover all things insurance adjuster gear on this week's AdjusterTV Radio along with Matt getting secretly recorded by a roofing sales guy in Wisconsin during a meeting.

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I want to be an adjuster, but where do I begin? This week’s episode is perfect for any experience level in the adjuster field because Guy Grand and I  give you the basics. We’ll cover everything from skillset prerequisites, expectation management, common Xactimate questions, initial deployment costs to prepare for, and more. 

• What skills should you show up with to training?
• Checklists are critical
• How to get good at Xactimate
• Expectations for new adjusters on what they can earn
• Tough love from Guy
• What if you can't afford VAS?
• Learning how to manage email
• Basic computer skills that an adjuster needs before ever downloading Xactimate
• Basics of Xactimate
• Xactimate in the context of a claim
• Cost of first deployment
• Licensing strategy
• Daily vs cat
• DIY adjuster roadmap
• How to learn policy
• Matt and guy tell bad ladder stories

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Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos. New videos arrive every week!

We aren't drones. Every Insurance Claims Adjuster has a heart, and at the heart of our work are real people struggling through real situations. This week, we'll look at the importance of putting quality customer service above anything else. Matt will share some personal experiences from the field with victims of Hurricane Harvey, spending time with the elderly and lonely people, and how good customer service can actually add some extra money to your pocket each year. We'll also cover how to handle difficult conversations with contractors, and what to do when one stabs you in the back! It's Customer Service Week here on AdjusterTV, so buckle up to hear the ins and outs of treating people right!

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Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos. New videos arrive every week!

In this episode of AdjusterTV Radio, Matt and Koby talk about how to make more than 100K a year as an independent adjuster. 

• How Koby's sales background helps him in claims
• How being an adjuster is very much like being a business owner
• Cultivating the Mamba Mentality
• Why corporate America isn't always the safer choice
• Managing storm earnings
• How to play the long game as a claims professional - Process vs Performance goals
• Reverse-engineering a six figure income - how to earn more than $100,000 a year
• Adjusters are in sales - learn to pick up the phone and ask for what you want
• Reciprocity - and not the adjuster licensing kind
• How to win at customer service
• Matt's Hurricane Katrina story
• How to deal with irate customers
• How to be efficient as an adjuster and why it saves you money
• How to figure out what your hourly wage is - net profit as an adjuster
• How incremental efficiencies work
• All about Koby's hat

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In this episodes of AdjusterTV Radio, Matt and James talk about all of the ways you can get injured or killed as a field adjuster/auto appraiser.

• Stories about falling off roofs
• James falls off a roof and gets sidelined
• How to climb down a steep roof in an emergency
• A storm manager falls off a roof and ends her career
• Jimmy falls off a roof and ruins the season
• Dan falls off a roof and shreds his hands
• Basic ladder safety
• Matt falls off a roof and escapes injury
• Scoping hail from the top of the ladder
• Rope and harness
• Hamburger hands and wearing gloves on all roof claims
• Falling off a truck or RV during an auto appraisal inspection
• Falling THROUGH a roof
• Cougar Paws on a wood shake roof
• Double pulls
• Fiberglass vs aluminum ladders
• Getting directions from farmers
• Farmer survives Iowa derecho

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In this episodes of AdjusterTV Radio, Matt and Jeff talk quicker, more efficient and safer ways to get roof measurements.

• Why Matt was against drones
• Jeffrey is an old-school nerd from way back
• How tech is speeding up adjuster workflow
• What does Certifly do?
• How far has drone inspection tech come in the last few years?
• Types of airspace - get permissions from apps like Kittyhawk
• How to deal with drone battery life
• Reports generated by Certifly
• What Certifly will be able to do in the near future
• Why drone hail detection isn't there yet
• Drones and hurricane and wildfire damage
• Benefits of drone inspections
• Using drones to count trees on wildland fire claims
• Getting permission to fly the drone from your IA firm
• Jeffrey makes the case for drones

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Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos. New videos arrive every week!

In this episode of AdjusterTV Radio, Matt and James talk Personal Finance as an Independent Adjuster.

• Disclaimer
• Questions from YouTube
• Bad cat adjuster jokes
• Steps to becoming a cat property adjuster
• What license should you get first? And what licenses should you get next?
• How state adjuster license reciprocity works
• How emergency state licenses work
• Hurricane forecasts
• What is the path to becoming a cat property adjuster that reduces dead ends
• Setting proper expectations for transitioning into claims
• How Inspectors on Demand works
• Getting started in auto
• RUD
• How to make money while you're waiting for a cat deployment
• How to quit your day job after you've decided to become an IA
• What if a deployment is canceled and you just quit your day job
• How to be realistic about changing careers into independent adjusting
• How much should you have saved before you transition to independent adjusting
• The importance of being on the same page with your spouse or significant other during a career change
• Getting on rosters and which adjuster schools and certifications should you get
• What is the first call list and how do you get on it
• How IA firm carrier certifications and other trainings are actually informal job interviews
• State Farm certification
• Listen more than you talk
• Why you MUST network
• Protect your cat earnings
• Post deployment recovery and relaxation strategies
• Hire a CPA
• 1099 vs W2
• Tax advice that you should ignore
• Matt got audited by the IRS.. twice
• James looks at cars with tape all over them

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Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos. New videos arrive every week!