Matt and Crawford's Director of Claims Training Geoffrey Conrad go deep on what new adjusters should be doing to get started including:

• First call list
• Getting noticed in training
• How to choose the firm that's right for you
• Who is Crawford?
• How to make extra money with We Go Look
• What is Crawford looking for in new adjusters?
• How important it is to learn policy - and how to learn it
• An adjuster fumbles the claim of a Director of Claims Training
• The key to handling total losses
• What can adjusters do to fully prepare to become successful
• Adjuster mindset and adaptability
• There will NEVER be a time when field adjusters won't be needed
• Adjusters need to know how to "read the room"
• How to handle negotiations with contractors
• Do you adjust for the insured or do you adjust for the carrier?
• Handyman repairs vs customary and reasonable restoration
• Does Crawford want you to have an Xactimate Level 2 or 3 certification?
• What training does Crawford offer to new adjusters?
• Why adjusters who think they'll get on the job training on a major hurricane are hurting everybody, including adjusters in general
• What is the future of claims handling.  Are adjuster jobs safe?
• Crawford CatCon

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