CASE: Decision of the Financial Planning Association of Australia, Conduct Review Commission CRC_FY-19-20_16

This case was recommended to me by the most awesome Michael Miller. Financial Planner at Capital Advisory in Canberra.

This is a matter before the Financial Planning Association (FPA) looking at the conduct of one of its members – financial planner Mrs

Mrs Pandya worked as a financial planner for several years and one of her clients was in his mid-80s and living in an aged care facility. But she was not only his financial planner, she also became a close friend and provided care and support to her client.

The client noticed strange transactions on his bank statement - payments for purchases he wouldn't need and large cash withdrawals.

After some investigations, it was discovered that Mrs Pandya had accepted a 'gift' of $25,000 from the client.

In November 2019 there was a complaint made against her that she had acted in breach of the FPA’s Code of Ethics by accepting and keeping a monetary