Boards are seeing more AI activity than AI-driven transformation. This episode examines why usage metrics can create confidence while operating models remain largely unchanged.

It explores the gap between AI adoption and true organisational absorption.

TLDR / At a Glance

• Adoption versus absorption
• Usage metrics and false confidence
• Task productivity versus system productivity
• Shadow AI and governance risk
• Workflow redesign as value driver
• Board-level absorption dashboards

The core takeaway is that AI value appears when workflows, controls, decisions, accountability, and outcomes change in measurable and governed ways.

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