Adam Tatum, Director of Operations for Jiffy Lube franchisee Virginia Lubes and monthly NOLN columnist, sits down for a podcast interview with some exciting news.

He talks about how his shop is emerging from some of the stricter COVID-19 protocols and how the industry has adopted some new processes that will stick around.

He also reveals a new quick lube venture that he's involved with and how that has shown him a different side of the business. As always, Adam is full of great advice and insight.