David Harris introduced a new initiative called the 'End to End process', which aims to revolutionize the way administrative services are conducted within the practice. Ginelee, who is in charge of this initiative, confirmed its smooth operation and shared her personal details. They discussed Ginelee's experience working in the industry, and the possibility of her becoming an adviser. The cost of the services is also mentioned. Toward the end, they discussed the process of preparing client reviews and providing ready-to-read materials to assist clients.