Dr. F. Janelle Hannah Jefferson, Director of Network Services and Development for the Advising Success Network at NASPA, joins Education Insight to explore how effective, equity-focused advising can transform student outcomes. In her national role, Dr. Jefferson leads efforts to build strong networks among advising professionals, advance equity in student success, and promote best practices that help institutions better serve all students.

Drawing on her extensive leadership experience, including 17 years at Jackson State University, Dr. Jefferson discusses how advising supports the whole student, helps close equity gaps, and evolves alongside new tools like AI, all while keeping authentic human connection at the heart of the student experience.