In this episode of "Where Are My Customers?", Walter Lim, veteran digital marketing trainer for over a decade and founder of marketing agency Cooler Insights, chats with Alva Chew and breaks down the marketing shifts hitting agencies and businesses alike.From the rise of AI-powered content to why video is the future — even for B2B — Walter shares hard-hitting insights on what’s working now.Learn why LinkedIn is a goldmine, why social media is making a comeback, and how to turn branding into a conversion machine.If you're still stuck in outdated tactics, this episode is your wake-up call."Where Are My Customers?" (WAMC) is a podcast series featuring unfiltered conversations with e-commerce brand and marketing agency owners on customer acquisition and business growth. Each episode dives into real strategies, challenges, and insights to help you sharpen your branding, marketing, and outreach efforts.WAMC is powered by AeroChat – Boost sales with an AI chatbot that understands your customers better and keeps them happy with accurate, relevant answers.