Understanding the subtleties and nuances of different cultures and subcultures can give a huge boost to any product launch, so why are so many businesses trying to create a campaign to suit a different culture, rather than creating a product specifically for that culture? In this episode, Ellie speaks to Serdar Paktin, founder of holistic sense-making agency, Pakt, to find out more about how understanding a culture can not only improve your current offerings but create new opportunities too.