In this episode
Chapter 1: AI governance that actually ships SVP of Risk & Responsible AI, Alla V., distills emerging state and sector guidance into an actionable control framework for highly regulated enterprises. Expect a clear view of scope, material-risk thresholds, model documentation essentials, and the steps to operationalize model oversight within existing risk and compliance programs. Learn how to align governance with speed so transformation does not stall. This is covered in EXL’s latest AI case study for 2025.
Chapter 2: Copilots for builders, not bystanders Head of Digital Engineering, Chris G., examines how modern LLMs and code copilots are reshaping software development and data engineering inside large enterprises. Hear what changes across SDLC, data pipelines, and test automation, along with the new talent mix: product-minded engineers, prompt pattern experts, and platform SREs. Whether staffing a new pod or upskilling an existing team, this segment offers concrete playbooks and KPIs which is outlined in the latest Forester white paper and report for 2024.
Chapter 3: Monetizing first-party data without breaking trust Principal for Customer & Growth Analytics, Nikhil L., outlines how brands in retail, financial services, and health are activating first-party data responsibly. We discuss privacy-preserving audience building, in-journey decisioning, and on-site and in-app retail media that respects consent. Marketers will take away a blueprint for incrementality measurement and a roadmap to stand up new revenue lines while protecting customer experience.