In this episode, we explore how our team is supporting the management of heart failure within Primary Care through a structured, proactive Long-Term Condition (LTC) pathway.

Heart failure is a complex and often underdiagnosed condition that requires coordinated, ongoing care. Our approach combines data-driven case finding, personalised clinical input, and system-wide collaboration to make sure patients get the support they need at the right time.

🎧 In this conversation, we cover:

• What our long-term condition pathway for heart failure looks like in practice
• The role of pharmacists and the wider multidisciplinary team in patient management
• Interventions we offer – including medication reviews, titration support, and education
• How we reduce variation across practices while maintaining personalised care
• Support we provide to practices and Primary Care Networks – from implementation to outcome tracking

Whether you're a clinician, PCN leader, pharmacist, or working in care transformation, this episode offers practical insights into making heart failure management more structured, equitable, and sustainable.

💬 Get in touch if you'd like to know more about our model or share how your team is tackling long-term conditions.

In this episode, host Nicola Vickers is joined by her pharmacist colleagues to dive into one of the most pressing issues facing primary care today: medicine supply shortages. Together, they explore how shortages are affecting pharmacists, GPs, and patients, sharing real-world experiences from the frontlines of primary care networks (PCNs).

The conversation flows through key areas including the causes behind ongoing shortages, the impact on patient care, and the practical strategies pharmacists are using to manage disruptions. Nicola and her guests also discuss the role of innovation, technology, and policy in navigating these challenges, and share their hopes and recommendations for the future of medicine supply management.

Listeners will hear about the everyday realities pharmacists face, inspiring success stories, and proactive solutions that can help safeguard patient care. Whether you're a pharmacist, healthcare professional, or simply interested in how primary care adapts to supply challenges, this episode offers valuable insights and practical advice.

Key topics covered:

• The real impact of medication shortages on primary care

• Strategies pharmacists use to manage supply issues

• The causes behind shortages: Brexit, policy, global supply chains

• How technology and innovation can help predict and mitigate shortages

• Future outlook and advice for healthcare professionals

Join us for an insightful and engaging conversation that highlights the resilience and adaptability of pharmacy teams in primary care!