How can we make use of metrics without wasting valuable time and brain power analyzing metrics that are not germane. In this episode, Brian Levy and Jacob Shore discuss how to do this, as well as some of the common pitfalls that many organizations fall into when they analyze metrics.
CORRECTION: Apparently, despite Mark Twain's attributing "Lies, damned lies, and statistics" to Benjamin Disraeli, there is apparently no evidence he actually ever said the phrase.