In this episode of the Watermark Search International Agile Leadership Lessons Podcast, host Robert Atkinson, Partner in our Executive Search Professional Services practice, welcomes guests Rory Channer, founding partner of DCM Insights and Pat Spenner, APAC Managing Director for DCM Insights. Together, they delve into the evolving landscape of client loyalty in professional services.

The discussion centres around the emerging challenges faced by professional services leaders, in particular the decline in client loyalty, what underpins this decline and how to adjust to stem the rising tide of procurement and consensus decision making. 

Rory and Pat share the research insights (off the back of 2,941 interviews across Professional Services - Law, Consulting, Accounting, Executive Search, Public Relations and Investment Banking), which combined formed the basis of their new book, The Activator Advantage. They also introduce the "Activator" profile, a key driver of higher performance in business development.

Listeners will gain valuable perspectives on the five types of professionals in the industry: the Expert, the Confidant, the Activator, the Realist, and the Debater. The episode explores how Activators, with their proactive and collaborative approach, can significantly enhance client engagement and drive growth.

Tune in to learn about the impact of consensus decision-making, the importance of consistent value creation, and the role of technology in supporting business development. Whether you're a seasoned professional or new to the field, this episode offers actionable strategies to adapt to the changing dynamics of client relationships in professional services.

In this episode of the Watermark Search International Agile Leadership Lessons podcast, host Donna Burr dives into the world of career coaching for executives.

Joined by Renata Bernarde, Career Coach and host of The Job Hunting Podcast, and Peta Granger, Commercial Director at QBD Books and Non-Executive Director at the Women’s Circus, this episode demystifies career coaching and its pivotal role in executive job searches and leadership transitions.

Renata and Peta share their insights on why leaders often struggle with job searches and transitions, the unique value of career coaching, and how it differs from other forms of professional development. Through real-life experiences and practical advice, listeners will learn how career coaching can help them navigate their career paths, overcome stagnation, and develop leadership agility.

Whether you're in a career rut or considering professional development options, this episode offers valuable takeaways to help you move forward with confidence.

In our first episode for 2025, we delve into the essential

The episode starts with Peter’s top three takeaways to stay

The conversation then moves to the role of mateship and

To wrap up, Peter shares his motivational mottos and

If you are a leader looking to build resilience and foster a

Renee Burkinshaw, Founder and Director of Originate Coaching and Consulting unlocks the hidden treasures that lie beyond the payslip and speaks about:

Prosperity: The essential ingredients for organisational prosperity. She delves into the fascinating intersection of culture, wellbeing, inclusion, productivity, and sustainability.

Belonging and Meaning: Is it enough to clock in and collect a payslip? We think not! Renee explores the profound difference between merely being and true belonging at work. In today’s competitive landscape, attracting and retaining top talent hinges on understanding this distinction.

Purpose: Ever wondered about your life’s purpose? We’ve got you covered! Renee introduces her research on purpose-led inclusion. Learn how to be intentional in realising your purpose, both personally and professionally.

Actionable Tips: Ready to infuse your work with purpose? Renee gives practical strategies to kickstart your journey toward a more meaningful professional life.

Join Watermark for the first episode in our Masterclass Series, where we turn our highly regarded interim webinars into podcast episodes.

This episode features futurist and author, Diana Wu David, and she unveils the exciting landscape of tomorrow. 

Diana guides us through envisioning what lies ahead and offers insights on how these changes will impact each of us as individuals and as leaders within our organisations. With captivating real-world examples, she sheds light on the personal and professional applications.

An opportunity to expand your horizons and rethink your approach to the future.

In this episode, Dr. Lisa O'Brien, an accomplished Non-Executive Director, Board Chair, Medical Practitioner, and former Chief Executive, joins host Jocelyn Santosa to share insights from her multifaceted career. Dr. O'Brien's journey spans diverse sectors including public health, government, not-for-profit, and venture capital-funded startups. Listeners will gain firsthand knowledge of navigating leadership challenges across various sectors, drawing from Dr. O'Brien's rich experiences.

 From her early career working in public hospitals and the prison services to her ventures in the private sector and founding a drop-in centre for homeless women, Dr. O'Brien demonstrates resilience and adaptability. She discusses the importance of self-awareness, empathy, and continuous learning in leadership development. Dr. O'Brien talks about the different leadership settings, highlighting the unique challenges and opportunities in government, not-for-profit, and commercial roles. She emphasises the significance of organisational culture, shared vision, and effective decision-making in high-performing teams. With a focus on evidence-based practice, Dr. O'Brien shares her passion for leveraging research to drive positive change, particularly in education.

 Aspiring non-executive directors will benefit from Dr. O'Brien's advice on transitioning into board roles, including the importance of formal training and gaining practical experience. She offers valuable insights into board governance and the distinction between executive and non-executive roles. Finally, Dr. O'Brien reflects on her commitment to continuous improvement, highlighting her engagement with relevant literature and ongoing coaching endeavours.

 Listen now to gain actionable insights and inspiration from Dr. Lisa O'Brien's distinguished career and her dedication to agile leadership across diverse sectors.

In the highly anticipated Part 2 of "Mastering Leadership Agility: Lessons from a CEO and Board Director in Hospital, Health and Aged Care" your host, Jocelyn Santosa, Partner at Watermark Search International, is joined once again by the remarkable CEO, Chair, and Board Director in the healthcare, hospital, and aged

This episode dives deep into different aspects of leadership in these critical fields. Together, they tackle essential questions such as:  

Join Jocelyn Santosa and Toby Hall for a conversation for those navigating the ever-evolving healthcare landscape and the importance of leadership agility.

In this podcast episode, Jocelyn Santosa, Partner at Watermark Search specialising in health, human services and life sciences interviews Toby Hall. Toby is the former CEO of St. Vincent's Health Australia and Mission Australia as well as having a wide portfolio of Chair and Board roles including For Purpose Aged Care, Sana Health, UNICEF, Sterihealth, Working Links and Goodstart Early Learning.

Jocelyn and Toby have an engaging conversation covering topics including:

Listen to the full podcast below to gain insights and advice for current and future leaders.

Have you ever wondered about private equity and the experience of working with private equity? What do private equity firms look for in businesses? What do they look for in leaders? What is their operating rhythm?

David Evans, Managing Partner at Watermark Search, has extensive experience in this area and in this episode he chats to Mark Baldassarre, a highly accomplished leader in Private Equity. Mark brings over 25 years of private equity and international banking experience. He is deeply experienced in acquiring, integrating, and growing businesses, as well as providing strategic direction to company boards and management teams. Mark has looked at hundreds of private equity deals and has invested and exited in dozens.

David and Mark have a great chat explaining what private equity is and how it works. Mark then answers some interesting questions such as:

Listen to the full podcast below to gain insights and advice for current and future leaders.

At Watermark Search, we believe that those with higher leadership agility have higher performance. We are passionate about supporting leaders reach this, helping them learn and giving them the opportunity to change, influence and increase their leadership agility. So how do we get we get data and science behind our philosophy and how can leaders use this data to enhance their own leadership journey?