Agiles IT-Service-Management episodes:

• July 25, 2018Einleitung: Agiles IT-Service-Management

  Einleitung: Agiles IT-Service-Management by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 01: Vorwort und Einführung

  Kapitel 01: Vorwort und Einführung by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 02: Das Beste aus zwei Welten – Agile und ITSM

  Kapitel 02: Das Beste aus zwei Welten – Agile und ITSM by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 03: ITSM-Lösungen von Atlassian

  Kapitel 03: ITSM-Lösungen von Atlassian by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 04: Self-Service

  Kapitel 04: Self-Service by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 05: Wissensmanagement

  Kapitel 05: Wissensmanagement by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 06: Anfragenmanagement

  Kapitel 06: Anfragenmanagement by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 07: Störungsmanagement

  Kapitel 07: Störungsmanagement by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 08: Problem-Management

  Kapitel 08: Problem-Management by Paul Buffington, Swati Jain, Patrick Schuh

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• July 25, 2018Kapitel 09: Change Management

  Kapitel 09: Change Management by Paul Buffington, Swati Jain, Patrick Schuh

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