Ahead of the Curve: A Banker's Podcast

With rampant inflation and expected rate hikes for banks and credit unions, not to mention lingering economic and health effects from the pandemic, financial institutions face real profitability challenges in 2022. Now more than ever, it’s critical to focus on effective loan pricing. The alternatives? Risk losing customers to competition or falling victim to further margin compression.

In this podcast, we discuss: 

• The current economic environment and expectations of rising rates
• Potential challenges that rising rates present to FIs
• Strategies for increasing and maintaining profitability

Digitalization sits atop most financial institutions’ strategic plans this year as a result of remote work and ever-changing customer expectations. New software and other technology is often vital to that effort. Whether you’re implementing and rolling out loan origination software (LOS) as discussed in this podcast or another solution, a key consideration is the choice between software customization vs. configuration. In this episode, David O’Connell from Aite-Novarica’s Commercial Banking team and Andy Snow from Abrigo join to discuss why this decision matters, along with best practices they have learned working with hundreds of financial institutions across the country.

In this podcast, we will discuss:

• How LOS customization vs. configuration can affect project deadlines, budgets, and scope
• The total cost of ownership and other long-term effects of software customization vs. configuration
• Managing the “people side” of implementation/user adoption with customized vs. configured software