Ahead of the Curve

What if the biggest breakthrough in automotive F&I isn't removing the human interaction, but making it better?

In this episode of Ahead of the Curve, host Paulina Sansone sits down with Michael LaMotta, CEO of DOWC and co-founder of AiAuto, to explore DealCast, a technology designed to rethink how dealerships connect with customers throughout the F&I process.

From interactive touchscreen presentations to remote F&I experiences that feel surprisingly face-to-face, Michael introduces the three DealCast solutions: Desk, Studio and Studio ID. They discuss how the technology bridges the gap between convenience and human connection, including a holographic 3D experience that leaves Paulina nearly speechless.

But the conversation goes beyond the hardware. They explore how a more connected F&I process can support customer choice, simplify transactions, strengthen compliance and create new opportunities for training and performance improvement.

Because the future of F&I isn't just about better technology. It's about creating a better experience for everyone involved.

The traditional F&I process wasn’t built for the way customers want to buy cars today. So, what happens when you rethink where, and how, F&I happens?

In this episode of Ahead of the Curve, the podcast from the DOWC Network, DOWC CEO and AiAuto Co-Founder Michael LaMotta joins host Paulina Sansone to break down Remote FI and why it goes far beyond putting an F&I manager on a video call.

They unpack the limitations of the traditional F&I office, the problem with linear digital retail experiences and how centralized, decentralized and on-demand F&I models can give dealerships greater flexibility without removing the human expertise at the center of the transaction.

The conversation also looks at what this evolution could mean for F&I professionals themselves, from more flexible career opportunities to technology designed to help the right person handle the right deal at the right time.

Because changing where F&I happens isn’t the goal. Rethinking what’s possible is.

The automotive industry has changed dramatically. The way customers buy cars has changed with it. But has the dealership experience kept up?

In the first episode of Ahead of the Curve, the podcast from the DOWC Network, DOWC CEO and AiAuto Co-Founder Michael LaMotta sits down with host Paulina Sansone to talk about the experiences that shaped his career, the evolution of the automotive industry, and why he believed there had to be a better way to do business.

Michael shares the story behind DOWC, what he learned from decades in automotive, and the frustrating car-buying experience that reinforced something he was already seeing across the industry: today’s customers expect a different process.

From changing generations of buyers to the technology reshaping the dealership, the conversation sets the stage for what’s ahead, and why dealerships need to evolve alongside their customers.

It’s the story behind the ideas, the company, and the vision driving automotive forward.

The dealership is changing. The F&I process is changing. And the technology connecting it all is changing with it. A more connected approach to the dealership experience. Follow Ahead of the Curve to catch the full series.