AHS Podcasts

Marlies van Dijk and Jessica (Lamb) Spence detail the ins and outs of prototyping and testing your solution or product.

Guests: Jessica (Lamb) Spence, Senior Patient Engagement Consultant, Strategic Clinical Networks

Marlies van Dijk, Provincial Quality Improvement Lead, QI Innovation

Resources:

https://www.interaction-design.org/literature/article/design-thinking-get-started-with-prototyping

https://www.interaction-design.org/literature/article/test-your-prototypes-how-to-gather-feedback-and-maximise-learning

https://www.youtube.com/watch?v=FwTIB3oYEwc

Aria Gaudet and Jennifer Symon explain the What Matters to You campaign – what it is, what benefit it can have and why it’s so important to each of them.

Find out more about the What Matters to You campaign: ahs.ca/wmty

The Alberta Health Services EMS Psychological Awareness and Wellness Support (PAWS) program was launched on October 16, 2017. In this update, learn about Delray’s recent support work, wellness monitoring and hear more from PADS about the type of training Delray required in order to prepare him for his role with AHS EMS.

Dr. Carolyn O’Hara and Tammy Hofer share updates on the LAPP application, Board approval of the executive structure, CEO & Board recruitment, the draft medical organizational structure, the key performance indicator (KPI) work, and engaging with external stakeholders.

Marlies van Dijk and Dana Dalgarno explain steps 2 and 3 of Design Thinking: Define & Ideate. How do you pinpoint the problem you are trying to solve and then come up with possible solutions?

Resources:

http://transformation.blog.nhs.uk/empathy-mapping

http://www.betterevaluation.org/en/evaluation-options/richpictures

https://designsprintkit.withgoogle.com/methods/sketch/crazy-8s/

https://www.iamnotmypixels.com/how-to-use-crazy-8s-to-generate-design-ideas/

http://www.liberatingstructures.com/12-2510-crowd-sourcing/

https://www.entrepreneur.com/article/253959

Dr. Carolyn O’Hara and Tammy Hofer discuss the ongoing work with the Medical and executive structure, the support and corporate service structure (shared services) and the CEO recruitment.

The Alberta Health Services EMS Psychological Awareness and Wellness Support (PAWS) program was launched on October 16, 2017. In this update, learn about Delray’s recent support work, wellness monitoring and hear more from PADS about the type of training Delray required in order to prepare him for his role with AHS EMS.

Dr. Carolyn O’Hara and Tammy Hofer discuss the Medical Staff and Ongoing Operations Working Groups, update on the LAPP application and shared services as of March 16, 2018.

Marlies van Dijk and Maya Pajevic give an overview of design thinking -- what is it and how can it be useful in designing healthcare services around the user. Hint: the first step is empathy.

Leaders have a role to play: Dr. Curt Johnston and Marilyn Wacko share their thoughts about what leaders can do to create psychologically safe spaces