<div>AI and Generative AI have huge potential to help businesses improve the entire customer lifecycle. I'm joined by AI, CRM and process automation expert Jeff Nicholson for a wide ranging discussion on AI and generative AI in sales, marketing and customer service and how the application of these technologies can enhance the customer journey. </div>

AI and Generative AI have huge potential to help businesses improve the entire customer lifecycle. I'm joined by AI, CRM and process automation expert Jeff Nicholson for a wide ranging discussion on AI and generative AI in sales, marketing and customer service and how the application of these technologies can enhance the customer journey.

AI and Generative AI have huge potential to help businesses improve the entire customer lifecycle. I'm joined by AI, CRM and process automation expert Jeff Nicholson for a wide ranging discussion on AI and generative AI in sales, marketing and customer service and how the application of these technologies can enhance the customer journey.&nbsp;

AI and the Customer Journey

<div>"<strong><em>Disambiguation</em></strong><em> is the process of removing confusion around terms that express more than one meaning and can lead to different interpretations of the same string of text.</em>"&nbsp;<br><br>Host Michael Fauscette of Arion Research; a leading technology analyst, tech startup advisor, consultant, board member, and storyteller; and his guests "remove the confusion around" artificial intelligence (AI), generative AI and business automation by looking at the business solutions available today to improve business outcomes and gain competitive advantage.&nbsp;</div>

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"Disambiguation is the process of removing confusion around terms that express more than one meaning and can lead to different interpretations of the same string of text."  Host Michael Fauscette of Arion Research; a leading technology analyst, tech startup advisor, consultant, board member, and storyteller; and his guests "remove the confusion around" artificial intelligence (AI), generative AI and business automation by looking at the business solutions available today to improve business outcomes and gain competitive advantage. 

"<strong><em>Disambiguation</em></strong><em> is the process of removing confusion around terms that express more than one meaning and can lead to different interpretations of the same string of text.</em>"&nbsp;<br><br>Host Michael Fauscette of Arion Research; a leading technology analyst, tech startup advisor, consultant, board member, and storyteller; and his guests "remove the confusion around" artificial intelligence (AI), generative AI and business automation by looking at the business solutions available today to improve business outcomes and gain competitive advantage.&nbsp;

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AI and the Customer Journey

AI and the Customer Journey