What if the smartest AI move you can make is knowing when not to use it?

In this episode, Katie and Noel go through five things AI should never do in your business. They cover refunds and customer complaints, sales conversations, community management, hiring, and client and supplier relationships breaking down exactly where AI can help with the setup but where humans need to take over.

They also discuss OpenAI's GPT-5.5 release and how it compares to Opus 4.7, the generational leap in Images 2.0, ChatGPT agents with Stripe integration for Business and Enterprise accounts, and why 43% of retailers are already piloting AI shopping agents. Plus Katie shares her experience managing a 10,000-person community and Noel tells the story of being rescued from a hiring reject pile.

Want to learn more about Clyde, head to projectclyde.app, if you would like to join the free community you can find this on Skool (Project Clyde).

Here are the links to Lucy Legals resources that we discussed in this episode.

Refunds and Rights

AI Legal Tool Kit

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

What if you could have an AI business partner that actually keeps your data safe?

In this episode, Katie and Noel properly introduce Project Clyde an AI agent platform Noel built from scratch after losing trust in the alternatives. They walk through how Clyde builds and manages teams of sub-agents through simple conversation, why it sandboxes file access and encrypts everything via Supabase, and how the security-first approach compares to Open Claw's plain text storage.

 They also cover Anthropic's Opus 4.7 release and its trade-offs versus 4.6, the new Claude Designs tool (and how Noel burned 67% of his weekly allowance in 20 minutes), the Mythos model gatekeeping, and the podcast hitting 10,000 downloads.

Want to learn more about Clyde, head to projectclyde.app, if you would like to join the free community you can find this on Skool (Project Clyde).

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

Think you need to be a developer to build an AI agent? Think again.

In this episode, Katie and Noel walk through exactly how to build a working AI agent from scratch using Make.com — no code, no JSON, no command line. They cover choosing the right no-code platform, planning your agent on paper first, structuring system prompts with clear roles and goals, and connecting business tools via MCP servers so you don't have to add 200 individual modules.

They also dig into Anthropic's latest Opus 4.7 leak, the Make.com Grid update, managed agents for Claude Code, and why Katie might be introducing a buzzer for future episodes to keep Noel from going too technical. Plus the golden rule: if you need a conversation, build an agent — if you need a repeatable output, build an automation.

Previous Episodes Mentioned:

S1. Ep 14 - AI Agents vs Automations: What Does Your Business Really Need?

S1. Ep42 - Why Only 6% of Businesses Trust AI Agents (And How to Fix That)

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

How do you qualify leads without spending 20 minutes Googling every single one?

In this episode, Katie and Noel break down how to automate the entire lead qualification process using AI and no-code tools. They walk through website scraping, Instagram profile checks via Apify, LinkedIn company data, and even Companies House lookups for UK business revenue all running automatically in the background before you've even opened the email

They also talk about why draft folders beat auto-send every time, Katie's hilariously bad cold email collection, the Perplexity API as a secret weapon for lead research, and Anthropic's accidental Claude Code source code leak.

Plus why keeping a human in the loop is still the smartest move you can make.

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

Where do you even start with automations?

In this episode, Katie and Noel go right back to basics and walk through three specific automations that every service-based business owner can set up from scratch no coding, no tech skills, no experience needed. They cover booking management with AI-powered lead qualification, CRM automations that bypass expensive platform tiers, and a content scheduling setup that posts to multiple social media platforms from a simple Google Sheet.

They also chat about the leaked Claude Mythos (version five), why Make.com, Zapier, and n8n are the three platforms worth looking at, Katie's Meet Edgar content bucket saga, and why Noel built his first ever automation on a dog holiday. Priorities.

Check out our review of all no code automations on Season 1 Episode 34.

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

Think you need to be techy to use AI? Think again.

In this episode, Katie and Noel break down why AI is really a communication skill, not a tech skill and why most business owners already have everything they need to get started. They walk through what good AI communication actually looks like, where people go wrong (being too vague, giving up after the first response, not giving enough context), and share real examples of what you can create using nothing but a clear brief and a bit of back and forth

They also cover a bunch of new Claude updates including Dispatch (Cowork from your phone), scheduled tasks, Channels for Telegram and Discord, and a new visualisation feature that Noel tested by mapping the night sky. Plus there's a specific action step for anyone who's never used AI before involving your website URL and a framework every business owner should know.

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

Can you really build an entire business using just Claude?

In this episode, Katie and Noel walk through the full process step by step — from validating your business idea (and why you should always tell Claude not to just agree with you), to creating your brand identity with colour palettes and font pairings in artifacts, to building a full production website with Claude Code and deploying it via GitHub and Vercel. They also cover marketing and content plans using Claude Skills, and how Claude Cowork can automate the operational side with scheduled tasks, proposals, SOPs, and client research running in the background.

They also chat about how long all of this would actually take (spoiler: about a day), why you don't need any technical skills to do it, and the one area where the human touch still matters. Plus there's a quick update on Clyde, OpenClaw, NemoClaw from Nvidia, and the AI Business Club.

If you want to check out Clyde, here is the link to the website:

https://projectclyde.app

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

We first covered prompt engineering on the podcast almost exactly a year ago, and honestly, nearly everything we said has changed. So this week, Katie and Noel revisit the topic from scratch to break down what actually works in 2026.

The big shift is from rigid prompt structures to what we're calling context engineering. Instead of obsessing over the perfect sentence, it's about giving AI the right information upfront. We walk through how to use one conversation purely to build context, then bring that into your actual working conversation. It's the technique I used to build Clyde, and the results speak for themselves.

We also get into why JSON format produces dramatically better structured outputs, why telling AI what you don't want is just as important as telling it what you do, and why those "steal my prompts" posts are still terrible advice. Plus we compare how Claude and ChatGPT handle vague prompts completely differently, which changes how you should approach each one.

Oh, and we've got a Project Clyde update. Early access is live, and we've managed a 66% reduction in token usage since the beta. Pretty pleased with that one.

If you want to check out Clyde, here is the link to the website:

https://projectclyde.app

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

1.5 million people have switched from OpenAI to Anthropic, and Claude saw an 11% increase in users after the Super Bowl. So this week, Katie and I put together a complete, no-fluff guide for anyone thinking about making the move from ChatGPT to Claude.

We walk through the entire process step by step, from exporting your ChatGPT data and importing it into Claude, to converting your custom GPTs into Claude Skills (which are actually better, and we explain why). We cover Cowork, Projects, plugins, MCP servers, and the key differences you'll notice once you switch, including the fact that Claude won't just agree with everything you say.

We also share some interesting benchmark data that shows just how far ahead Claude is when it comes to reasoning, and we give an update on Project Clyde, our AGI agent team builder that goes live today.

Oh, and it's our one year podcast anniversary! 51 episodes in. Thank you for listening.

If you want to check out Clyde, here is the link to the website, it is now LIVE:

https://projectclyde.app

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail

Ever wondered what it would be like to build an AI that actually learns and improves on its own? In this episode, Noel reveals "Clyde", a self-learning AI agent he built in under 24 hours that can hire its own team members, create its own skills, and even problem-solve when things go wrong.

We break down what Artificial General Intelligence (AGI) actually means, why it matters for business owners, and how close we really are to achieving it. Noel also eats his own words from just seven weeks ago when he predicted AGI wouldn't happen in 2026. Plus, we dive into a cautionary tale about an AI agent that went rogue and wrote a hit piece about a human developer, highlighting why responsible AI use has never been more important.

Whether you're curious about building your own AI agents or just want to understand where this technology is heading, this episode gives you the practical insights and honest takes you need.

Links:

Substack dev diary

Clyde's website

How to find us:

Join our membership over on Skool, where we support you on your AI and automation journey. We share exclusive content in the membership that shows you the automations we talks about in action how to build them. Find out more about the AI Business Club here.

We have a free LinkedIn group (AI Automations For Business), the group is open to all.

New for 2026, you can also find us on Substack, click here to subscribe and get all the latest news and updates from us.

If you would like dedicated help with your automations or would like us to build them for you then you can find our agency at makeautomations.ai

Or you can contact us via email at [email protected].

Send us Fan Mail