Sign up to save your podcasts
Or
Share AI Enabled Voice of the Customer
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
AI Enabled Voice of the Customer
🎙️ Welcome to this episode of the Disambiguation Podcast, “AI Enabled Voice of the Customer”.
🌟 Our special guest Kevin Yang, founder and Co-CEO at Idiomatic.
🔍 In this episode, we discuss:-What VoC is and why it has typically been very difficult for companies to make effective use of the data. -How you used Traditional AI in your original VoC application. -How Idiomatic uses generative AI in its application and what problems it solves for your customers.-How AI-driven VoC has transformed customer experience management for Idiomatic clients.-How customers are using Idiomatic’s tools to do VoC data analysis.-Some of the common challenges businesses face when implementing AI-enabled VoC solutions.-How Idiomatic ensures data privacy and ethical use of customer data.-Advice to businesses that are looking to integrate AI into their customer feedback processes.
👍Kevin Recommends: Gimlet Media's "Startup", hosted by Alex Blumberg and Lisa Chow.
🌟 Our special guest Kevin Yang, founder and Co-CEO at Idiomatic.
🔍 In this episode, we discuss:-What VoC is and why it has typically been very difficult for companies to make effective use of the data. -How you used Traditional AI in your original VoC application. -How Idiomatic uses generative AI in its application and what problems it solves for your customers.-How AI-driven VoC has transformed customer experience management for Idiomatic clients.-How customers are using Idiomatic’s tools to do VoC data analysis.-Some of the common challenges businesses face when implementing AI-enabled VoC solutions.-How Idiomatic ensures data privacy and ethical use of customer data.-Advice to businesses that are looking to integrate AI into their customer feedback processes.
👍Kevin Recommends: Gimlet Media's "Startup", hosted by Alex Blumberg and Lisa Chow.
View all episodes
By Michael Fauscette🎙️ Welcome to this episode of the Disambiguation Podcast, “AI Enabled Voice of the Customer”.
🌟 Our special guest Kevin Yang, founder and Co-CEO at Idiomatic.
🔍 In this episode, we discuss:-What VoC is and why it has typically been very difficult for companies to make effective use of the data. -How you used Traditional AI in your original VoC application. -How Idiomatic uses generative AI in its application and what problems it solves for your customers.-How AI-driven VoC has transformed customer experience management for Idiomatic clients.-How customers are using Idiomatic’s tools to do VoC data analysis.-Some of the common challenges businesses face when implementing AI-enabled VoC solutions.-How Idiomatic ensures data privacy and ethical use of customer data.-Advice to businesses that are looking to integrate AI into their customer feedback processes.
👍Kevin Recommends: Gimlet Media's "Startup", hosted by Alex Blumberg and Lisa Chow.
🌟 Our special guest Kevin Yang, founder and Co-CEO at Idiomatic.
🔍 In this episode, we discuss:-What VoC is and why it has typically been very difficult for companies to make effective use of the data. -How you used Traditional AI in your original VoC application. -How Idiomatic uses generative AI in its application and what problems it solves for your customers.-How AI-driven VoC has transformed customer experience management for Idiomatic clients.-How customers are using Idiomatic’s tools to do VoC data analysis.-Some of the common challenges businesses face when implementing AI-enabled VoC solutions.-How Idiomatic ensures data privacy and ethical use of customer data.-Advice to businesses that are looking to integrate AI into their customer feedback processes.
👍Kevin Recommends: Gimlet Media's "Startup", hosted by Alex Blumberg and Lisa Chow.