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AI Ep 38: AI Can’t Handle the Politics
AI is excellent at processing content. It’s far less capable of processing conflict.
I was working with a team reviewing customer feedback using AI. The model neatly summarized the themes, grouped the insights, and surfaced patterns. It did exactly what it’s good at.
What it missed was the tension underneath. The friction between marketing and product. Who was under pressure. Who had influence. Who was quietly fighting for budget or ownership.
AI doesn’t see that layer. It treats every input as neutral. It doesn’t read the room. And in most organizations, that’s where the real signal lives.
So if you’re using AI to support leadership decisions, remember this: it can organize the noise, but it can’t interpret the undercurrent.
That part is still on you. The dynamics. The stakes. The nuance that never shows up in a prompt or a transcript.
Bottom line: AI can summarize the data, but only humans can decode the politics. Context isn’t in the input. It’s in the room.
Contact Us:
Email: [email protected]
Website: www.stringcaninteractive.com
Reach out to the hosts on LinkedIn:
Jay Feitlinger: https://www.linkedin.com/in/jayfeitlinger/
Sarah Shepard: https://www.linkedin.com/in/sarahshepardcoo/
Buy the Revenue Rewired book: https://www.amazon.com/Revenue-Rewired-Identify-Leaks-Costing-ebook/dp/B0FST7JCXQ
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By Jay Feitlinger and Sarah ShepardAI is excellent at processing content. It’s far less capable of processing conflict.
I was working with a team reviewing customer feedback using AI. The model neatly summarized the themes, grouped the insights, and surfaced patterns. It did exactly what it’s good at.
What it missed was the tension underneath. The friction between marketing and product. Who was under pressure. Who had influence. Who was quietly fighting for budget or ownership.
AI doesn’t see that layer. It treats every input as neutral. It doesn’t read the room. And in most organizations, that’s where the real signal lives.
So if you’re using AI to support leadership decisions, remember this: it can organize the noise, but it can’t interpret the undercurrent.
That part is still on you. The dynamics. The stakes. The nuance that never shows up in a prompt or a transcript.
Bottom line: AI can summarize the data, but only humans can decode the politics. Context isn’t in the input. It’s in the room.
Contact Us:
Email: [email protected]
Website: www.stringcaninteractive.com
Reach out to the hosts on LinkedIn:
Jay Feitlinger: https://www.linkedin.com/in/jayfeitlinger/
Sarah Shepard: https://www.linkedin.com/in/sarahshepardcoo/
Buy the Revenue Rewired book: https://www.amazon.com/Revenue-Rewired-Identify-Leaks-Costing-ebook/dp/B0FST7JCXQ