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Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE
In this episode of the AutoFix TechnologyCast, Chris Cotton is joined by Jon from Detect Auto to explore the innovative ways technology is reshaping auto shop operations. Jon highlights how Detect Auto's flagship maintenance review system automates service reviews, significantly cutting down the time advisors spend on building estimates. Another key point discussed is the AI-powered customer concern tool, which prompts advisors with in-depth questions to better understand customer issues, improving service efficiency. Lastly, they delve into the gross profit per hour feature, a crucial tool for ensuring jobs remain profitable by offering real-time financial insights.
00:00 Maintenance Review System Integration
06:08 AI Tool Enhances Customer Interactions
08:47 AI Enhancing Workforce Efficiency
12:24 Enhancing Shop Management Processes
14:56 Automated Profit Analysis for Shops
20:10 "Vision Class Highlights: Detect Auto"
20:49 Shop Tech Add-Ons & Resources
5
33 ratings
Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE
In this episode of the AutoFix TechnologyCast, Chris Cotton is joined by Jon from Detect Auto to explore the innovative ways technology is reshaping auto shop operations. Jon highlights how Detect Auto's flagship maintenance review system automates service reviews, significantly cutting down the time advisors spend on building estimates. Another key point discussed is the AI-powered customer concern tool, which prompts advisors with in-depth questions to better understand customer issues, improving service efficiency. Lastly, they delve into the gross profit per hour feature, a crucial tool for ensuring jobs remain profitable by offering real-time financial insights.
00:00 Maintenance Review System Integration
06:08 AI Tool Enhances Customer Interactions
08:47 AI Enhancing Workforce Efficiency
12:24 Enhancing Shop Management Processes
14:56 Automated Profit Analysis for Shops
20:10 "Vision Class Highlights: Detect Auto"
20:49 Shop Tech Add-Ons & Resources
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