How can AI transform the way short-term rental businesses manage operations and engage with guests? In this episode, we explore how artificial intelligence is revolutionising the short-term rental industry with insights from Vered Raviv-Schwarz, President and COO at Gesty, and Ben Duncan, Commercial Director at Host & Stay.

We dive into how AI-powered tools are making a huge impact on guest communications, pricing strategies, and operations. From dynamic pricing to automating responses to guest queries, AI is streamlining processes, improving efficiency, and helping businesses optimise revenue. Ben shares his experience with AI in managing over 1,300 properties, explaining how AI is used for review management, guest messaging, and identifying revenue opportunities that were once missed.

We also explore the growing importance of AI in helping short-term rental businesses scale while saving time and reducing manual labour. Vered shares the broader adoption of AI tools across the industry and how they’ve become crucial for managing the increased demands of guests and staying competitive in the market.

Travel Market Life is produced by Urban Podcasts.