Why do 70% of enterprise AI transformations fail? Because organizations chase tools instead of strategy. In this episode, Donna P. Mitchell speaks with Rupali Kumbhani — Global Strategic Transformation Executive who has led enterprise-wide change at Revantage (Blackstone) and University of Chicago Medicine — about why the biggest barrier to AI adoption isn't the technology. It's leadership mindset, data readiness, and organizational trust.

TOPICS COVERED:

(00:00) AI Cannot Be Your Strategy — AI Is Part of Your Strategy

(00:16) Introduction

(02:41) AI Cannot Be Your Strategy — The Mindset Shift

(04:32) The Banking CEO Who Asked the Wrong Question

(05:38) It's Not Who's in the Room — It's How They Think

(07:03) Active Listening Without Bias

(07:55) Finding Your Change Ambassadors

(09:00) Winning Over Resistant Teams

(12:36) AI Frustration, Burnout and Loss of Trust

(13:41) Leadership Confusion in the Age of AI

(15:08) Clarity in Chaos — Short-Term vs. Long-Term

(19:02) Two Levels of AI Fear — C-Suite vs. Employees

(19:49) The Adoption Model — Education and Governance

(21:54) Data Security — What Keeps Transformation Leaders Up at Night

(22:14) Why Most Organizations Are NOT Ready to Scale AI

(24:02) Nonprofits and Data Strategy

(26:35) Responsible AI — Bias, Algorithms and Human Accountability

(28:51) Implementation Rescue — Global Enterprise Methodology

(31:59) AI Chatbot Launch Through Teamwork

(32:59) How to Connect With Rupali Kumbhani

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