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In this episode, host Dave Whitehead sits down with Wayne Manuel, Chief Information and Security Officer at Avista, to explore how artificial intelligence is reshaping the utility industry. From predictive maintenance to customer service enhancements, Wayne shares how Avista is leveraging AI and machine learning to optimize operations across its Pacific Northwest service area.
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In this episode, host Dave Whitehead sits down with Wayne Manuel, Chief Information and Security Officer at Avista, to explore how artificial intelligence is reshaping the utility industry. From predictive maintenance to customer service enhancements, Wayne shares how Avista is leveraging AI and machine learning to optimize operations across its Pacific Northwest service area.
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