Episode 8 of ‘Banking Reinvented’ shares insights into the transformative potential of artificial intelligence (AI) in the banking industry.

In this episode, Tim Rutten is joined by Chris Shayan, the new head of AI at Backbase. Together, they discuss the accessibility and practical application of AI in banking, providing real-life examples for retail banking, business banking, and beyond.

Tune in to learn more about the shift from expensive, limited AI use cases to more widespread, cost-effective applications in the banking sector.

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(00:00) - Welcome to the ‘Banking Reinvented’ podcast

(00:44) - Meet the new Head of AI at Backbase

(05:17) - JP Morgan’s AI implementation

(09:25) - AI in the banking industry

(12:55) - Real-life examples of AI in banking

(18:11) - Cost and accessibility of AI

(21:12) - Future of AI in banking

(23:00) - AI’s role in different banking sectors (

35:55) - Key takeaways

(38:12) - Episode wrap-up