Episode 83 of Banking Reinvented explores the evolution of commercial banking through the lens of payments innovation and AI transformation.

Host Tim Rutten sits down with Ad van der Poel, Chief Commercial Officer at HSBC Innovation Banking in the U.K., to discuss how commercial banking is being reshaped by emerging technology, shifting client expectations, and new competitive dynamics. With 25+ years in payments and treasury, Ad shares his vision for what meaningful innovation looks like and where banks need to move faster.

Together, they explore the convergence of AI and payments, the rise of embedded finance, and why commercial banking transformation isn't just about technology: it's about relationships, speed, and delivering real business outcomes for high-growth innovators.

Tune in to hear a candid conversation about where AI will drive the most impact, what's blocking faster adoption, and how commercial banks can compete in a world where fintech and Big Tech are raising the bar.

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Timestamps

(00:00) – Welcome to the "Banking Reinvented" podcast

(00:32) – Introducing Ad van der Poel

(02:15) – Ad's 25+ year journey in payments and commercial banking

(06:40) – What meaningful innovation in commercial banking looks like

(11:20) – The commercial banking landscape: next 3-5 years

(16:45) – How client expectations are shifting - and fast

(21:30) – Competition from fintechs and Big Tech in commercial banking

(27:10) – Where AI will have the biggest near-term impact

(32:50) – Treasury, payments, and risk: AI use cases in action

(38:20) – The role of relationship management in an AI-powered world

(43:15) – Key enablers for AI adoption in commercial banking

(49:00) – What's blocking faster AI implementation

(54:30) – The importance of data architecture and unified platforms

(59:45) – Building vs. buying: the platform decision

(1:04:20) – Key takeaways and final thoughts

(1:07:10) – Episode wrap-up

Episode 82 of Banking Reinvented dives into the evolving world of embedded finance and how it’s reshaping the banking landscape for both financial institutions and end-customers.

In this episode, host Tim Rutten sits down with Michał Kurowski, Director of Strategy& Poland (Part of PwC Poland). Together, Tim and Michał unravel what embedded finance really means and how banks can integrate products like payments, loans, and insurance seamlessly into the digital experiences consumers use every day. They also discuss the roles that banks, tech companies, and other players occupy in these emerging ecosystems, as well as the opportunities and challenges they present.

Listen now to learn more about embedded finance, including promising use cases, transformational priorities, and how traditional banks can position themselves for success.

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Timestamps

(00:00) – Welcome to the “Banking Reinvented” podcast

(00:24) – Introduction to Michał

(01:40) – Recent developments in embedded finance

(03:33) – The evolution of embedded finance

(06:31) – AI’s role in embedded finance

(09:12) – Leveraging embedded finance partnerships

(16:46) – Promising use cases

(21:51) – Foundational capabilities for embedded finance

(29:09) – Key takeaways

(30:37) – Episode wrap-up

Episode 81 of Banking Reinvented dives into the forces reshaping how banks operate, compete, and deliver value in a digital-first world.

Host Tim Rutten sits down with Panagiotis Kriaris, Director and Head of Business & Corporate Development at Unzer, to explore the fundamental shifts in banking business models. Together, they discuss the growing gap between customer expectations and what banks can actually deliver, the role of core modernization in closing that gap, and where AI is making the biggest impact right now.

Tune in to hear how technology is driving real business transformation and what banks need to get right to compete in the next era of financial services.

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Timestamps

(00:00) – Welcome to the "Banking Reinvented" podcast

(00:30) – Introduction to Panagiotis Kriaris

(02:15) – The fundamental shifts in banking business models

(09:45) – The gap between customer expectations and bank capabilities

(17:20) – Where core modernization fits in the transformation journey

(24:50) – What banks need to get right during the transition

(32:10) – AI's biggest impact areas in banking today

(41:30) – Key takeaways and final words

(43:45) – Episode wrap-up

Episode 80 of Banking Reinvented explores the evolution of AI in banking and capital markets, from the early days of deterministic models to the dawn of agentic AI and beyond.

Host Tim Rutten is joined by Sam Ahmed, Managing Director, APAC, at Swarm Dynamics and Founding Partner of Deriv Asia X. Together, they unpack how AI has transformed from simple analytics to complex, autonomous systems that revolutionize how banks detect risk, optimize operations, and understand human behavior. From governance to guardrails, this episode challenges leaders to consider not just how AI can accelerate banking transformation, but how it can do so responsibly.

Tune for a candid, thought-provoking exploration of what equitable AI could mean for the future of finance.

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Timestamps

(00:00) – Welcome to the “Banking Reinvented” podcast

(00:24) – Introduction to Sam

(02:17) – The evolution of AI in banking

(10:22) – Upskilling for AI

(18:17) – Error rates of humans vs. AI

(19:23) – The risks of AI monopolization and job replacement

(27:48) – The role of AI regulators

(30:23) – Applying AI to executive decision-making and beyond

(44:34) – Key takeaways

(46:43) – Final thoughts from Sam on AI risk

(50:22) – Episode wrap-up

Episode 79 of Banking Reinvented dives into the future of fraud prevention and identity protection, exploring how AI-powered solutions are revolutionizing the fight against financial crime.

Host Tim Rutten sits down with Nuno Sebastião, Co-Founder and CEO of Feedzai, as well as Jouk Pleiter, Founder and CEO of Backbase, to discuss the challenges that financial institutions face in a digital-first world. Together, they explore the exponential rise of deep fakes, synthetic IDs, and fraud factories, the convergence of cybersecurity and risk management, and the role that Agentic AI plays in transforming banking operations, from fraud detection to workflow automation.

Tune in to hear a candid, forward-looking conversation about what it takes to stay ahead of fraudsters, disrupt your bank before others do, and build resilience in an AI-native world.

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Timestamps

(00:00) – Welcome to the “Banking Reinvented” podcast

(00:24) – Introduction to Nuno and Jouk

(01:25) – The Feedzai journey

(05:23) – Disrupting your bank before someone disrupts you

(07:35) – The exponential challenge of deepfakes and AI-powered fraud

(13:29) – Emerging trends for combatting fraud

(19:50) – The fraud prevention journey in banking so far

(22:19) – How to actually implement cutting-edge fraud prevention

(26:48) – Cultural requirements for driving change

(29:51) – Where to start with implementation

(33:48) – Embracing composability in a heavily regulated industry

(36:39) – The obsolescence of onboarding tools

(40:52) – Centralizing ID: the role of governments and banks

(43:09) – Using AI to streamline operations and boost productivity

(59:43) – The importance of sticking to a plan

(1:01:17) – Key takeaways and final words

(1:03:41) – Episode wrap-up

Episode 78 of Banking Reinvented explores what the future of banking in APAC could look like by 2026, from the rise of AI-driven personalization to the growth of embedded finance and digital-first challengers.

In this episode, host Tim Rutten is joined by David Jimenez Maireles, fintech influencer and Fractional Digital Advisor at D19 Advisory. David shares his predictions for how the region’s banks will close the gap between promise and performance, using his nearly two decades of experience working in digital banking at Banco Santander, ING, and TNEX Vietnam.

Together, they discuss how AI can make banking more human, what it takes to thrive when super apps and e-commerce players are embedding financial services, and why successful digital banks are built on platform thinking and customer-centric design.

Tune in to hear the technologies, trends, and mindsets that will define banking success in 2026 and beyond.

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Timestamps

(00:00) – Welcome to the “Banking Reinvented” podcast

(00:24) – Introduction to David

(04:26) – AI appetite in Asia

(08:55) – Using AI for growth and engagement

(12:45) – Neobank competitors and their key differentiators

(16:21) – How APAC banks are leaning in for AI

(19:26) – Key use cases for Asian banks

(23:35) – The ideal banking tech stack

(29:34) – The tipping point of AI usage

(36:38) – Key learnings from David

(40:39) – Episode wrap-up

In the sixth episode of our commercial banking takeover, Peter Tapling of PTap Advisory joins guest host Alex Jimenez to explore the intersection of faster payments, fraud risk, and trust in commercial banking. Learn how to balance the adoption of new rails like FedNow with client education, fraud prevention, and smart execution strategies. If you’re leading modernization efforts, this episode is essential listening.

Interested in the space where payments, fraud, and tech converge? Discover more insights on our content hub featuring podcasts, whitepapers, and beyond.

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-> Peter Tapling

Timestamps

(00:00) – Welcome to the “Banking Reinvented” commercial banking takeover

(01:12) – Common myths about faster payments

(02:16) – Core challenges for modernizing payment systems

(05:30) – Who should lead faster commercial payments

(08:13) – Balancing speed with risk mitigation

(12:04) – Overcoming blockers from payment providers

(16:44) – Tech vulnerabilities for commercial institutions

(18:28) – Examples of improving commercial workflows with faster payments

(23:40) – Thinking about creating rails vs. using older ones

(26:53) – Adopting faster payments without a clear roadmap

(30:10) – How faster payments intersects with embedded finance/open banking

(35:49) – The mindset shift in commercial banking

(37:08) – Episode wrap-up

Episode 76 of Banking Reinvented explores how financial institutions across Asia can prioritize modernization for real impact, from AI-native operating models to cross-border growth opportunities.

Host Tim Rutten is joined by Cyrus Daruwala, Partner Director-Asia at 3A Ventures International and Executive Director at the ASEAN Economic Forum, who advises some of the world’s largest banks and regulators on practical modernization, data, and AI. Together, they discuss why ASEAN’s trade flows are placing banks at the center of growth, how AI is reshaping both the front and back office, and what leaders must modernize first to balance speed, resilience, and ROI.

Tune in to hear pragmatic insights on what modernization really looks like in practice, why AI is now the baseline for banking, and how leadership teams can steer through hype cycles to build future-ready financial institutions.

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Timestamps

(00:00) – Welcome to the “Banking Reinvented” podcast

(00:24) – Introduction to Cyrus

(01:11) – Banking during geopolitical uncertainty

(03:06) – The unprecedented nature of AI in banking

(07:00) – Dynamics of the ASEAN region

(11:47) – The role of incumbents in ASEAN

(13:54) – What’s next for tech transformation in the region

(20:32) – Where to start with AI transformation

(23:37) – Use cases of AI in banking

(29:49) – Leadership skills needed to leverage AI

(33:14) – Training and upskilling for AI

(37:00) – Main takeaways from Cyrus

(45:36) – Final thoughts from Cyrus

(47:47) – Episode wrap-up

In the fifth episode of our commercial banking takeover, Alan Koenigsberg, founder of Koenigsberg Insights and former Global Head at Visa, sits down with guest host Alex Jimenez to share how banks can modernize working capital, embedded finance, and B2B infrastructure. This episode is packed with insight into scaling safely, transforming legacy systems, and building operational models that last.

For more on treasury transformation and infrastructure strategy, explore the expert content now live on our content hub.

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Timestamps

(00:00) – Welcome to the “Banking Reinvented” commercial banking takeover

(00:57) – Blind spots in commercial payments

(02:34) – Embedded finance and working capital innovation

(05:02) – Managing credit profiles with data

(07:06) – Best ways to approach digital transformation

(12:27) – Over-engineering and under-investing in commercial payments

(15:28) – Selling a solution vs. selling a rail/capability

(19:11) – Trends on how banks get treasury digitization wrong

(22:34) – Leveraging AI in commercial payments

(27:20) – Crypto’s impact on the commercial/cross-border space

(30:36) – Using quantum computing to build quickly and safely

(36:13) – Macro forces shaping the next wave of working capital innovation

(40:38) – Top three priorities for treasury and payments

(44:57) – The biggest disconnect between fintech partnerships and long-term value creation

(47:53) – Key takeaway from Alan

(49:47) – Episode wrap-up

In episode 74 of Banking Reinvented, host Tim Rutten is joined by Adrian McPhee, CTO at Backbase, for a candid conversation about how banks can move beyond buzzwords to achieve meaningful change with the power of AI.

Together, they discuss the critical building blocks for AI success, from data management and risk frameworks to organizational mindsets and regulatory collaboration. Adrian also shares first-hand stories of building AI-powered platforms, the challenges of scaling innovation, and why understanding customer intent is key to the next wave of digital banking.

Tune in for practical strategies for embracing AI safely, aligning technology with business goals, and preparing your team for the future of financial services.

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Timestamps

(00:00) – Welcome to the “Banking Reinvented” podcast

(00:42) – Introduction to Adrian

(08:27) – Separating AI’s hype from its transformative potential

(11:48) – The AI zeitgeist in the market

(15:48) – AI’s amplifier effect

(17:32) – Foundational capabilities for harnessing AI

(22:30) – Innovating at the pace of the regulator

(26:49) – AI’s evolution in banking

(28:45) – Deploying and monitoring AI vs. traditional systems

(30:27) – The importance of being AI native/fluent

(34:31) – The next big wave in AI transformation

(36:41) – Episode wrap-up