Retailistic

AI Revolution Unveiled: How Smart Tech Is Transforming Malls in 2025


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Takeaways

  • AI tools are revolutionizing real estate management.
  • Video analytics provide real-time insights into customer behavior.
  • RF analytics track customer journeys without compromising privacy.
  • Generative AI streamlines leasing processes and document management.
  • AI enhances tenant support through chatbots and automated responses.
  • Smart building technology improves energy efficiency and maintenance.
  • Data-driven decisions lead to better tenant mix and pricing strategies.
  • AI can predict maintenance needs, reducing downtime.
  • Investing in technology yields tangible ROI for mall operators.
  • The future of malls is as a data-driven ecosystem.

 

Chapters

00:00 This Week in Research: New Reports and Data

02:11 The Impact of Video Analytics on Malls

07:08 Understanding RF Analytics and Its Benefits

12:26 Generative AI: Transforming Leasing and Operations

18:35 Smart Building Management with AI and IoT

23:20 Conclusion: The Future of Data-Driven Malls

 

Read more on this topic with the full report from Coresight Research: RetailTech: Three Technologies Landlords Can Use to Take Malls to the Next Level

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RetailisticBy Deborah Weinswig

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