In this episode of SAS Leaders Lounge, host Romone interviews Deepak Singla, co-founder of Fini, an AI-driven customer support platform.

00:00 Introduction and Background

03:00 Establishing Infini and Addressing the Gap in the Market

06:29 Impact of Partnerships on Fini's Position in the AI Sector

09:27 Recruitment of ML Engineers and Propelling AI Solutions Forward

10:38 Optimizing Response Times and Customer Satisfaction

14:02 Future Functionalities for Fini's Clients

16:14 Exciting Emerging AI Technologies and Trends

17:38 Transformation of Customer Support Strategies Across Industries

19:22 Quick Fire-Round Questions

20:53 Question from Previous Guest: What is the world sleeping on?

22:09 Question for Next Guest: Closed Source vs Open Source AI Models

23:11 Where to Find More Information about Fini and Deepak Singla

🔔 Don't forget to Subscribe and Like for more insights, tips, and expert interviews! https://www.youtube.com/@SaaSLeadersLounge