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In this episode we sit down with Golden’s founder and CEO, Sam Fankuchen, to explore how AI, ethics, and interoperability can transform volunteering from good intentions into measurable, scalable impact. Sam’s story begins with a near loss on 9/11, a moment that reshaped his purpose and his focus on removing friction so more people can contribute meaningfully and safely.

We look at the state of AI and how to create an ethical framework for its use, with guardrails and evals that keep outputs accountable. We also discover that if you want to stay ahead in an AI-driven world, you need to absorb the very latest innovations on a daily basis. 

Sam explains why agents are changing the resource equation for nonprofits and public agencies—automating research, fundraising, policy mapping, and programme audits while keeping humans in the loop. The result is a “shadow organisation” that scales capacity without sacrificing trust.

If you lead a team or support a cause, this conversation offers a playbook for ethical AI adoption, cross-sector collaboration, and systems thinking that actually moves the needle. Have a listen to our latest GoodGeist! 

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